Pandemic, Schmandemic: United Airlines Is Profitable Again.

United Airlines reports that they are profitable again. Like other U.S. carriers, they stopped burning cash months ago, but they’re now making money. Yet taxpayers continue to subsidize their operations through September 30. They mark today as the day that profitability starts.

United Airlines, Inc. (“United”), a wholly-owned subsidiary of United Airlines Holdings, Inc. (“UAL” and, together with United, the “Company”), expects to generate positive adjusted pre-tax income1 in the month of July 2021, which would be the first month with positive adjusted pre-tax income1 since January 2020, before the start of the crisis.

The timing is perfect, perhaps a little too perfect, because tomorrow is ‘investor day’ where they’re slated to lay out their new vision and expected to announce a major aircraft over totaling over 200 planes consisting of Boeing 737 MAX, Airbus A321 family, and perhaps Boeing 787s.

United Airlines was the first to really get the seriousness of the pandemic and scale down its operations accordingly. They furloughed almost as many workers as American Airlines did, and cut deeply into management ranks. They’re also though symbolically coming out of pandemic serving alcohol on more flights than competitors and first class meals too.

Some of the tactics they employed to get through the pandemic were downright despicable, such as illegally withholding refunds from customers and devaluing MileagePlus awards when no one was looking. We’ll see what they announce tomorrow about how they plan to make up for these betrayals.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. The issue of taxpayer subsidies must be taken up with the politicians not with UA. Why are our politicians such small-penis doormats?

  2. Totally agreed with Christian and others about Kirby. He has done nothing to benefit flyers. Not a trust worthy person.

  3. 270 new aircraft…200 Boeing MAX’s / 70 A321Neo’s
    More first and E+ seats
    Larger overhead bins
    Wifi / Seat back entertainment
    Better meal / food for purchase offerings

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