Repeat after me, ‘Marriott Has Brand Standards’ Phoenix Sheraton Edition [Roundup]

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Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. I can attest I stayed in that same Sheraton, and I curious what was going on just one night but my counterpart here also a life timer, bikes in the bushes, folks carrying garbage bag with their belongings, and lots of activity, make since now what was going on. Will not be going back.

  2. As a result Hyatt Globalists will now have a 5 dollar a day credit for breakfast due to unforeseen cost increases

  3. I’ve unfortunately stayed at that same Sheraton Tempe near Sky Harbor Airport. To say that the place is a sh*thole would be insulting to sh*tholes. It should probably be reflagged as a Motel 6, and even then they would need to up their game to meet Motel ^’s minimum standards. Horrible facility, sketchy at best, run down, nasty staff, and non-responsive management.

  4. Good news. Hyatt Globalists can use their five-dollar-a-day credit to purchase a 15 ounce can of Campbell’s spaghetti and meatballs for breakfast. For your convenience, a can opener may be checked out from the concierge desk with a $50 security deposit. In addition, as a public service, complementary can openers are available to homeless shelter guests when using a drug rehab multi-day housing voucher.

  5. I live here and didn’t even know that hotel existed. The Marriott off 44th Street is the better choice or heck just go downtown it’s only a 10 minute train or taxi ride away. There are better hotels in Tempe for sure. I know PHX recently purchased several older Extend A Stays in PHX to house homeless either with Covid and another for elderly homeless. There are two or three that ICE leases or maybe own for illegals. I would be surprised if they are using the Sheraton for the same purpose.

    While not a Trump fan, the border situation was MUCH better under his administration.

  6. Sheraton’s had a sketch side for years… even in the ITT days. Remember Sheraton Inns? What’s more surprising to me is thst neither Starwood nor Marriott could fix it.

    Of all the brands in Marriott’s “strategy” it’s the one that makes the least sense to me. It could have been a soft landing for old Marriotts, but they bought Delta instead.

    If it were me I’d try to sell it to Radisson or Red Lion. Sure they could use the cash.

  7. Alternatively, there’s the Westin at Union Square in San Francisco. Quite the address. Our floor continually reeked of weed . . . in spite of a non-smoking policy. Several rooms were party central . . . in spite of the hour. During our visit, security had to do a floor-by-floor search for an apparent intruder.

    Nick, this just added to the heap.

  8. “Standtads”, when used to describe Marriott, is oxymoronic. Marriott appears to be challenged on several fronts: from its “Vacation Clubs” to its hotels and loyalty program. The only exception that I’ve experienced lately is the Essex House in NYC: great staff, great breakfast, great upgrades

  9. Just imagine when some naive tourists and locals find what they are doing with most of the Ramada hotels close to Mexicali.

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