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British Airways Has Started Restricting Partners From Booking Award Tickets

Nov 08 2023

Over the past couple of weeks British Airways has seemed to limit partner access to awards. The space available to its own Executive Club members is much greater than that which is offered to those in partner frequent flyer programs. And this has taken both loyalty program members and executives in partner programs by surprise. Discussions are ongoing.

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GHA Discovery’s Surge: Why Smaller Can Be Mightier in Hotel Loyalty

Oct 28 2023

GHA Discovery, a coalition loyalty program serving 40 smaller hotel chains, has experienced significant growth and success, particularly following a comprehensive relaunch two years ago. Despite challenges like having a smaller footprint, especially in the U.S., the program boasts impressive third-quarter numbers, with 25 million members, increased cross-brand revenue, and doubled year-to-date revenue, making it a notable contender in the hotel loyalty space.

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New American Airlines Small Business Program Earns AAdvantage Miles, Faster Elite Status

Oct 16 2023

American Airlines is replacing its small business loyalty program Business ExtrAA with the new AAdvantage Business which is now available. Instead of having a completely separate program, small businesses will earn AAdvantage miles in their own account on top of the miles earned by travelers, and they’ll redeem miles just like consumers will.

That’s a simpler system, and there’s one clear benefit for travelers: they will earn one additional loyalty point towards their status per dollar spent when adding an AAdvantage for Business account number to their reservation.

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Delta Air Lines Concedes: United Or American Will Take Our Slot At Tokyo Haneda Airport

Oct 15 2023

I thought Delta would have a good chance keeping the slot if it proposed a New York JFK flight (a new competitor on the route in an important market, and ironically one with much better connectivity now that the Department of Justice forced American and JetBlue to break up their partnership). I also thought that the best shot of winning would be new service from a market that currently lacks a non-stop to Tokyo, such as Miami (or Orlando).

However Delta is telling its employees that the slot will go to American or to United.

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