How to Stop Mysterious Plane Crashes and What the TSA Knows About You

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. Holders law firm has Uber as client. At least in one respect this country is egalitarian. Once a person becomes rich and powerful, whether s/he is black or white, they become an asshole.

  2. Hey, Gary

    Love the reference to The Government Performance and Results Act (GPRA) – now the GPRA Modernization Act of 2010 – GPRAMA (I pronounce it Gip-ra-ma – silly acronyms) which requires federal agencies to set out goals and measure their progress towards them. The TSA GPRAMA Measure certainly appears to be a silly exercise, but in my small agency at a large federal department, we take GPRAMA seriously. The law itself has great potential ( and the Modernization ACT improved it. Pre Modernization, federal agencies did 5 years plan every 3 years – so you never got to the 5th year to see if you performed and met your goals for results 🙂 now that was silly – but now 4 year plans every 4 years starting a year after inauguration so each administration gets to set it goals and how to measure them, and at the end you could have accountability. Another silly part is that Congress doesn’t follow it’s duty in this very well.

    My point (and I do have one) is that GPRAMA is not silly – only the way it gets implemented by some federal agencies is silly and at times like TSA just wrong!

    Safe landings.

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