Tag Archives for denver.
United Airlines pilot Kenneth Jones was arrested in a Denver Airport employee parking lot after a “bizarre ax attack” against the lot’s exit gate. He says he got tired of waiting for the arm to go up. The uniformed pilot is shown on video taking an axe out of his trunk and swinging the axe at the gate more than 24 times and finally got it up.
Capital One currently has just one airport lounge that’s open, at Dallas – Fort Worth. However we know several additional projects in the pipeline. Both the Washington Dulles and Denver lounges are expected to open in September.
The Thompson Hotel Denver is a recent-build property owned by T2 Hospitality. Like many lifestyle hotels, they don’t just rely on room revenue to earn a profit. They lean heavily into food and beverage. And this hotel has a unique strategy for bumping up their revenue – by 3%.
As this charge slip from the hotel’s bar shows, they add an automatic 20% surcharge and pocket 3% of it for themselves. You’re not just required to tip the servers, you’re also required to tip the owners.
America Express has had a huge conundrum with its Centurion lounges. They promote access to acquire premium credit card customers, but customers show up and have a subpar experience because the lounges are too crowded. They’ve been battling this over the past half dozen years and nothing has worked.
When you arrive at baggage claim and your luggage is more than you can push yourself, many airports around the world have carts for you to use for free. In the U.S. it’s far more common for you to pay to use a cart, like one from SmarteCarte. You’ll pay around $5 to release the cart at a nearby station, and then you can move your bags from the carousel to your ground transportation. Someone has to collect the carts, and then they get re-rented again.
But what if that $5 paid to rent the cart for an indefinite period of time?
United Airlines appears to be planning a new club lounge concept in Denver for the ‘B East’ concourse addition there, between gates B61 and B63.
Denver’s airport is planning a new ‘hotel row’ as part of their 26 acre ‘West Approach’ project. This is going to be about 3 miles from the terminal, near a future Denver rail system stop.
There are already 26 hotels along Tower Road. And of course there’s a Westin connected to the terminal. This new project is expect to launch first with a ground lease for a branded select service property with 200+ rooms, that the airport envisions will offer a rooftop bar and dining with plane spotting opportunities.
There are premium airport departure, connection and arrival services that you can buy all over the world. Some are offered by airlines, others by airports, and some by third party services. The services can run hundreds or even thousands of dollars.
Denver’s airport is actually trialing a meet and greet service to assist passengers with departures, arrivals and connections. And at this point the service is free.
A reader shares that he showed up at the Denver airport Hertz with no cars, 67 people on the Presidents Circle list waiting, and some customers reporting standing there for more than 90 minutes and counting. Fortunately there’s one almost sure-fire way to cut the queue.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
