May
19
2025
If you want to know what the service charge is for, you’re going to have to ask them. Here’s how they described it.
This Holiday Inn Express Charges You $6.95 Just In Case The Elevator Breaks—That’s Their ‘Service Fee’
fees
Tag Archives for fees.
Marriott Violates Federal Law—By Hiding Charges On Free Night Bookings
May
19
2025
I wrote two years ago about the way that Marriott illegally hides resort and destination fees from guests who are booking rooms using points. It’s gotten worse.
This Holiday Inn Charges an Illegal 4% To Use Your Credit Card—Even Their Own Chase IHG Card
May
15
2025
This hotel charges an amenity fee that covers an on-site minimart to sell you bags of chips? And they appear to add a credit card surcharge that is expressly illegal under state law.
This Holiday Inn Express Charges A Fee To Pay—$1.65 Extra Just To Take Your Money
May
10
2025
Since it is not optional, it’s really part of the rate. They’re just breaking it out to make the rate look lower, to make you think you’re paying less or at least make you think their property is cheaper than it is when you’re comparison shopping.
Plus, since it’s collected on property even for prepaid rates sold through travel agency sites, they don’t pay commission on part of the rate. Put another away, all of the reasons to do this seem to essentially be fraud.
This Holiday Inn Express Keeps Inventing New $12.95 Fees—First It Was Electricity, Now It’s For Sleepytime Tea
May
07
2025
Back in the fall I wrote about the Holiday Inn Express in Elko, Nevada charging $12.95 extra per night in addition to the room rate for electricity. They were also charging an extra 3% for guests who wanted to pay with a Chase IHG One Rewards credit card. This hotel apparently keeps changing what the $12.95 is for.
Tariff Surcharge Backlash Forces This Hilton To Eliminate $2 Printed Receipt Fee
Apr
21
2025
Some businesses are jumping on the tariff narrative to nickel and dime customers for nonsense. The Hampton Inn Dublin in Virginia appeared to impose a $2 fee to print receipts.
This Holiday Inn Express Invented A ‘Green Energy Fee’—To Make You Pay Its Tax Bill
Apr
19
2025
The Holiday Inn Express Durango Downtown-Animas River adds a mysterious fee to bookings at the property that’s made out to look like a tax. A reader shares the fee, asking what it could be?
Hilton Standardizes $40–$60 Late Checkout Fees Across All Brands in 2026 — Honors Elite Benefit To Devalue
Apr
17
2025
Hilton has a new property system coming onboard to merchandise various aspects of your stay. One of the things they’re standardizing is how hotels upsell late check-out. The price for a confirmed late checkout will be set by brand.
$23 Extra Charge For Booking Frontier Airlines Tickets Online Looks a Lot Like Tax Fraud
Mar
07
2025
You can only buy tickets in-person at limited hours, but you can’t buy tickets during those hours. That means there’s no real option to buy them in person, which means that booking online isn’t a choice customers are making, and therefore the web booking fee is not optional. Yet Frontier still excludes these charges from their domestic airfare excise tax calculation.
“You Stained A Towel? That’s $150.” Marriott Guests Are Getting Hit With Absurd Fees For Dirty Sheets & Washcloths
Feb
01
2025
Hotels are nickel and diming guests for things I never used to hear of their charging extra for. The Aloft hotel in McAllen, Texas reportedly billed a guest $80.50 for washcloths because she used them to remove makeup.
