Tag Archives for meeting planner.
Hotels host meetings and events, and generally do not carefully vet the messages that will be shared or the people who will gather at those meetings to make sure they’re consistent with the values of their median customer, consistent with the values of their most vocal customers, or consistent with the values of twitter.
From time to time that becomes a problem, and seemingly becomes a problem for Hyatt (and, oddly, for the Hyatt Regency Orlando) relatively often.
I suggested in December that they’d kill the benefit entirely and then days later a memo leaked that it would end December 31, 2019.
There are two lingering issues, however. Marriott never told members about the change, and they made the change retroactive.
Several days ago I flagged the possibility that Marriott would be eliminating the great annual offer of 10 elite nights for booking a meeting at a hotel. Before the Marriott and Starwood programs were combined Marriott used to let you earn 10 elite nights per meeting with no annual cap.
Word on the street was that this offer would be going away entirely. And indeed a leaked internal communication from Marriott bears this out.
Marriott did not deny that the 10 elite nights for any event benefit is changing, although it’s not clear when or what the change will be (they simply promise to tell us if they make changes).
My read is this: if you want to take advantage of this opportunity in 2020 it might be a good idea to do it early in the year.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
