Tag Archives for miami.
An American Airlines passenger thought she was flying non-stop from St. Thomas to Chicago O’Hare airport, but found out that she was actually on a flight to Miami.
And she says she was pressured by an American Airlines employee in Miami to give up her Instagram and phone number for a possible date in order to get rebooked home to Los Angeles.
When American lounges do get crowded they prioritize customers paying for membership, either directly or with their premium $595 annual fee credit card, and to customers traveling on qualifying business class tickets. They have an obligation to deliver for those customers before offering complimentary access to others.
Would making everyone – paid club members, long haul business class passengers, and complimentary military guests alike – stand outside in the terminal in a line during their layover be better?
According to social media account ‘Only in Dade’ a pipe burst at the Miami airport, in what appears to be the American Airlines D concourse, and that reports are that toilet system “black water” spilled out onto the concourse.
American Airlines baggage handlers in Miami were filmed playing ‘toss the wheelchair’ with several passenger wheelchairs, displaying careless handling and insensitivity towards essential mobility devices.
Next week a British Airways lease for new lounge space at the Miami airport is expected to receive signoff. The lounge will be 12,973 square feet on the Concourse E-Satellite fourth floor.
The Miami airport Skytrain, which operates inside of the American Airlines D concourse, is offline – and it may not be back for months. Three piers showed deterioration in the concrete, according to engineers. Two golf carts are available to transport passengers in a terminal that sees 80,000 per day. The walk from one end to the other is a mile.
Video shows her threatening assault at another passenger, as well as a woman who was trying to de-escalate things. It’s not clear though what triggered the incident.
When she told she was being arrested she resisted – scratching and hitting officers – and was eventually carried off the aircraft anyway. She dug her fingernails into one police officer’s arm. She kicked and “nearly” knocked an officer down a flight of stairs as police tried to put her in leg restraints.
People don’t dress up to fly the way they used to. And at airports in South Florida sometimes they barely dress up at all.
New video has surfaced showing Frontier Airlines passengers, who showed up too late for their flight around 9:30 a.m. on Tuesday, not take the news lightly that they wouldn’t be traveling. Instead, they “physically assaulted a team member who required medical treatment” according to a report of the incident.
American Airlines is pulling out of its Miami – Tel Aviv route, a service they only began in June 2021 and which they expanded two months ago.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
