Tag Archives for southwest airlines.
Passengers taking up the space behind them, covering up entertainment screens and tray tables, is sadly more common than you’d think. People just do not pay attention to the way they’re affecting neighboring passengers around them inside a metal tube. We all create a bubble of privacy, pretending like we’re alone. But that only works if we let others pretend they’re alone, too.
My absolute favorite piece of coverage of the incident comes from local Colorado Springs KKTV11, “We are learning that according to a Southwest website, the company uses Boeing aircraft. I have not yet confirmed that this was a Boeing plane involved in this incident tonight.”
The best value at Southwest Airlines is the Companion Pass, where you can bring someone with you on all of your trips for just the cost of taxes. This is normally earned through a year’s worth of travel, credit card bonuses and spend and hotel bookings. But Southwest has also offered it on a promotional basis. Recently they’ve offered a Companion Pass to use for a limited time after taking just a single roundtrip as a way to goose business during a slow period, and making it available to use during another anticipated slow period. It’s something we’ve seen at least three times. Now, Southwest has a twist on the offer where that single roundtrip must be to a specific destination: Hawaii. Register then purchase two one ways or one roundtrip by May 24, 2024…
Southwest Airlines famously doesn’t show up when searching online travel agency websites. Historically if you’ve wanted to buy a ticket on Southwest, you’ve had to go directly to Southwest to make the purchase. But desperation and new government regulations appear to be changing all of that.
A Southwest passenger complained on social media about four young girls and their parents pre-boarding their flight despite “not need[ing] assistance or extra time” and Southwest responded that “many disabilities aren’t visible” so they are “unable to question preboarding requests.”
We regret any frustration, Stephanie. As many disabilities aren't visible, we're unable to question preboarding requests. -Brytani
— Southwest Airlines (@SouthwestAir) May 14, 2024
Here are the ‘disabled’ passengers in question that the airline was responding to.
Several Southwest Airlines pilots have been refusing to allow United pilots to fly in their jump seats, following an incident where a ‘relatively new’ United pilot (recently hired from a regional carrier) reported a safety incident she observed while jumpseating.
A Southwest Airlines passenger was scolded by a flight attendant for drinking kombucha on board – telling her that it’s illegal to bring on board. Kombucha contains alcohol and you cannot drink alcohol that you’ve served to yourself on a plane.
Southwest Airlines passengers aren’t just saving seats for other passengers, they’re saving overhead bin space, too by laying their bags horizontally in the bins to take up more space and then turning the bags on their sides to free up space once their travel companions board.
Southwest Airlines reported a loss of $231 million for the first quarter, and they’ve shared a number of actions that they’re taking to turn around their financial performance. During their earnings call they highlighted several measures they’re taking but one in particular will change what it means to fly Southwest.
This Southwest Airlines pilot cleaned his own windshield in order to make it out safely and on time. That’s not part of the job description, or something you see every day, though here’s an American Airlines pilot who did it, too.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
