Tag Archives for united airlines.
United Airlines’ CFO says AI is already replacing 8% of the airline’s management (non-union) staff — and warns more cuts are coming. From finance to scheduling and loyalty marketing, here’s who gets cut next as automation takes hold across the industry.
United just told Wall Street it can double profits by 2030 — not from flying, but from loyalty. CEO Scott Kirby says the MileagePlus program will be the airline’s growth engine for the next decade. It’s an audacious claim — and one that deserves a closer look.
A United Airlines first class passenger fastened his 19-year-old blind dog to his chest in a sling and called it a baby. The flight attendant reminded him of the rule—and a viral debate began.
She shouted at Houston’s superintendent inside a United airport lounge, blaming him for “ruining our schools.” The viral confrontation soon cost her job at the airline.
A passenger on United flight 788 from Indianapolis to Houston tried to open an aircraft door while taxiing after landing on around 6:30 p.m. on Sunday. The attempt failed – but it triggered the emergency slides.
A Newark-based United Airlines flight attendant has filed a class action claiming crews have spent decades working unpaid hours on the ground, from boarding to deplaning.
Once infamous for penny-pinching moves like charging for water, United CEO Scott Kirby is now risking millions on food upgrades he admits can’t be proven to pay off.
United CEO Scott Kirby predicts Spirit Airlines won’t survive past this year, saying bluntly “Off the cliff they go” and declaring their business model already dead. Here’s why he’s right – and where he’s wrong.
United CEO Scott Kirby is pitching a U.S. airline “trade deficit” in Washington even as he suggests he may finally act on United’s long-deferred Airbus A350 order.
Changing to an open seat nobody else is using can’t be stealing because the airline hasn’t given up anything, and claiming it harms other passengers isn’t right either because other passengers still got exactly what they paid for.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
