Tag Archives for united airlines.
There’s a change in policy coming to short United effective January 1. Instead of trying to offer a full drink service to economy passengers, flights attendants will pre-pour a selection of beverages and place those onto a “pick up pan” for customers.
It’s a quicker drink service that is easier to complete and also means less choice for customers. Flight attendants will choose what to pour, though they’re encouraged to offer coffee on morning flights.
What’s Alaska’s path forward? It’s interesting to see their survey about what their customers want in airport lounge partnerships.
The airline is having customers compare features and membership price points for combining an Alaska Lounge membership with access to United Clubs, American Airlines Admirals Clubs, and Delta SkyClubs as well as with an unnamed partner lounge network.
United has announced a significant increase in international flying from San Francisco. Since CEO Oscar Munoz was talking to press, and it was being touted as ‘historic’, speculation abounded.
Several new routes and additional flights have been announced — but not even a single new destination for United.
At last week’s American Airlines employee town hall one flight attendant asked CEO Doug Parker whether he regrets American’s decision to let airline President Scott Kirby go and elevate Chief Operating Officer Robert Isom to the role of President. Kirby has since gone on to become United’s President.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
