Following on Westin’s move, Marriott announced today that it is going smoke-free in all of the Company’s lodging brands in the United States and Canada will become 100 percent smoke-free, beginning in September. So they’ve taken an idea pioneered elsewhere but expanded it beyond what its competitors are already offering — smokefree not just in a single brand but across brands. Bad for smokers, perhaps, and those renting rooms to throw parties (!) but good for most travelers whose worst nightmare is getting checked into a smoking room. Update: HotelChatter has more: At first, this sounds a little more drastic than it is since 90 percent Marriott’s guest rooms were already non-smoking. But the hotel chain goes one step further banning smoking from public spaces that includes restaurants, bars, meeting rooms and employee work areas.…
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A pillow to rest on
Probably the best marketing bang for the buck in hotel history was Westin’s introduction of the Heavenly Bed. Travelers came to trust the brand to provide them with a good night’s sleep. A more recent trend in hotels is paying attention not just to the best but to the pillow in particular. The trend started at the Benjamin hotel in New York and has spread, there’s now a recognition that people sleep differently and different types of pillows can enhance or detract from a night’s sleep. The New York Times piece on the subject could have been made really useful with an added discussion on what pillows best match which sleep habits, a subject about which I know little. I understand the entire bed effect, and while I like the Westin Heavenly Bed I find…
On to Melbourne
Monday, June 13 Westin Sydney Westin is built around an old Post Office (the Intercontinental was built on top of the old Treasury building). We checked in about 1pm and were given a ‘deluxe room’, number 1806. The door has electronically-controlled signs for do not disturb and service room – you flip a switch inside the room by the door, and the appropriate note lights up outside. Our room certainly had a fantastic bathroom. It wasn’t the Nui, I couldn’t feed the fish from my tub, but it had a large glass window between the bathroom and the room (with an electric-controlled screen between the two) and separate toilet and shower rooms housed in frosted glass. Here’s the sink. The shower had two heads – one directly above from the ceiling, and one coming out…




