Uber’s $30 First Time Rider Credit Ends November 23

Readers know that I’m a big fan of Uber, the on-demand car service.

You download an app to your phone, request a pickup with the press of a button. You watch your vehicle on a map as it drives to you and shows you how many minutes away the car is. You can stay inside at home or at a restaurant until it shows up. Your payment details are on file, so when the trip is over you just get out and you’re emailed a receipt.

There are several options in different markets — like black cars, UberX which is individuals with their own cars that drive you, and in some cities even UberTaxi where you’re just requesting a cab through the app.

For several months they have offered first-time users a free ride up to $30 in value if they’re referred by an existing user. Uber doesn’t advertise on TV, at least I’ve never seen it, they’ve built their business on referrals.

Last night I landed at around 11:30pm and fired up the Uber app and got a message that the referral offer is going to decrease:

In the past here’s how it’s worked when Uber changes offers:

  • New users get the signup bonus in effect at the time they opened their account. So if you sign up by November 23, you should receive the $30 first ride credit even if you use it after that time.
  • The person refeerring the new member gets the credit in effect at the time the new member takes their first ride.
  • So if a new member signs up before November 23, they get a $30 first ride credit if they use it in say December or January. While the person who referred them should get $20.

For why I think Uber is so revolutionary (although after 2.5 years it’s easy to take for granted), see Why Taxis Suck and What You Can Do About It.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. Would this reduction in the credit to $20 apply to those who signed up earlier in the year and who were told that this $30 credit did not expire?

  2. Do user credits expire? I don’t foresee a need for an Uber ride until Spring — if I sign up now would the credit still be on my account in March?

  3. I’ve referred a few people, but I can’t figure out where in my online account I can see how many free rides I’ve got saved up. Where is it?

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