United Stops Serving Ice Cream Sundaes Because of Glass and Ordering Onboard Birthday Cake

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. One would assume that UA would have done full product QA before rolling anything out, including inflight service. There’s no way cracking and sharding glass should have happened on a consistent basis to actual customers. One more UA Fail…

  2. Bummer about the US Bank Altitude Priority Pass limit of 4 times a year. I just cancelled my Prestige when the annual fee came around and I haven’t been using 4th night free as much as expected. I hoped to pick up a Sapphire Reserve or Altitude and just got gonged on my Sapphire application. I must be the only person reading this blog without a Priority Pass membership. Boo, no free waters and unnecessary snacking for me for a while.

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