Unsuck Washington Dulles, Fire Jeff Smisek, and 900 Free Alitalia Miles (Bits ‘n Pieces for May 1, 2014)

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. You’ve been downgraded! lol I guess no smiles in this case
    I guess you could say that about Mr.Smisek as he chases more and more United customers away

  2. While a far cry from Reagan in terms of convenience, the B gates at Dulles (which one will never see if flying United) are actually quite nice.

  3. Wow
    What a great idea bringing Horton to United that could get me back and bring in Maya Leibman while we are at it t to run Mileage Plus and fix everything wrong with it

  4. @Storm – Agreed. The B concourse is beautiful. The C/D concourses, OTOH, look like they date from the time of Hadrian’s Wall.

  5. At least Miles&Smiles are honest about, really would you prefer the marketing spin of some of the other airlines?

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