Monthly Archives

Monthly Archives for January 2012.

Save the Date! Frequent Traveler University, April 27-29, New York Area

Announced last night on Milepoint: After the huge success of the inaugural FT University in NYC last April, the FT University is coming back again this year with a brand new format! This year you can enjoy: — Complimentary cocktail party on Friday night sponsored by milepoint.com — On Saturday you will be able to learn from the best in the biz from exclusive speakers you won’t be able to hear anywhere else, including the miles guru himself, Randy Petersen and popular blogger Gary Leff! — On Sunday, interact with the largest frequent flyer and hotel programs in the world, including Mileage Plus, AAdvantage, SPG and Hyatt Gold Passport — The introduction of the best credit card learning program “Credit Card Lions Den”. The credit card programs will present their most popular cards in front…

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Alaska Airlines Partners with Emirates: A380 First Class Showers in Our Future?

Lucky notes that effective March 1, Emirates will become a mileage accrual partner of Alaska Airlines Mileage Plan — and that later in the year you’ll be able to burn miles for Emirates flights. That’s great, I noted yesterday that Emirates was in desperate need of a US airline partner having lost United and Continental (I had expected that partner to be American until American hooked up with Etihad). Sure, Emirates promoted its interline agreement with JetBlue, and there’s probably some non-zero benefit they get feeding their New York flights from that. But the cupboard is pretty bare. I expected them to cozy up to Delta, and for sure they still may, but it seemed interesting that concomitant with the launch of their Seattle service they’re hooking up with Alaska. Good move for Emirates, and…

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Why is American Adding Free Booze Back into Coach on International Flights?

There’s three possible models for service and cost in the airline industry. You can be a super premium carrier. Singapore Airlines has that reputation, though I tend to think it’s more hype than substance even though I like the ability to pre-order meals in business and the service is quite good most of the time. Bangkok Airways impressed me in November, meals in coach (I was in business) and an escort and ride across the tarmac for domestic to international connecting passengers. You can be a deep discounter. Everything is an upcharge, Spirit charges not just for carryon bags but also water and has even charged a convenience fee for booking online. Ryanair drums up publicity by threatening to charge to use the bathroom, and by saying they’re going to order planes where everyone has…

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Continental-Virgin Atlantic Frequent Flyer Relationship Ends February 13

Via Lucky, Continental and Virgin Atlantic will no longer be frequent flyer partners after February 13. There’ll be no reciprocal mileage accrual after that date, and no redemptions either. Any awards on Virgin using Continental miles must be ticketed by February 13 (and vice versa). Any changes to awards after that date will require switching carriers, you won’t be able to book an award with Continental miles now to fly Virgin and change the date later, since Continental will no longer have access to Virgin reward inventory after that date. This is completely and utterly expected. United wasn’t a Virgin partner. Virgin isn’t a Star Alliance member. It was a holdover of an old relationship. And the two airlines have shed other non-alliance partners like Etihad over the past year. The value to Virgin from…

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Hilton Introducing Suite Upgrades for Diamond Members

A couple of months ago I laid out the strengths and weaknesses of each of the major hotel loyalty programs. At the time I said there were two major drawbacks to the Hilton HHonors program: No suite upgrades. Diamond isn’t much better than Gold. There is no suite upgrade benefit in HHonors. Not confirmed, or at check-in based on availability. For a chain their size, too few aspirational properties. Once you get past the list of top-end award values, they’re surprisingly thin on luxury vacation destinations. Earlier on I would have said another major drawback was that in addition to no suite upgrades (as part of the terms and conditions of the program), there was also no way to redeem additional points to get a better room either. But Hilton earlier this year introduced both…

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Airline Elite Upgrades Become Grist for the Republican Presidential Primaries

The Washington Post runs a piece implying that Ron Paul wastes taxpayer dollars on his own travel. And I agree that taxpayers ought not to be on the hook to fly Members back and forth to their districts at will, that’s the standard practice. The crux of the piece turns on Paul buying flexible government fares which are eligible for confirmed upgrades based on Paul’s status in the Continental Onepass program, so they lead with Ron Paul “flying first class on dozens of taxpayer-funded flights to his home state.” What they don’t say, of course, is Ron Paul was buying first class airfare, because he wasn’t. And they acknowledge at the end that Members of Congress buying flexible tickets is fairly standard. The Post contends that by buying government fares rather than searching on his…

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Getting to Know American Airlines As a Newly Minted Executive Platinum

Thanks to American Airlines’ generosity, participants in the upcoming Oneworld MegaDO were able to participate in a fee-free status challenge. Normally, American charges for challenges and offers them only up to Platinum. MegaDO participants had reduced flying requirements and could match existing status with other airlines up to the top-tier Executive Platinum level. And I’m now an Executive Platinum. The requirement was 20,000 flown miles on American within three months, which isn’t bad, except that the flying had to be completed by January 13 and it was mid-December before I decided to jump in and do it. American’s double elite qualifying miles promotion meant that any of the flying I did in January would could double towards re-qualifying for Executive Platinum, making it easy to keep the status for two years based largely on my…

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Town Car Airport Transfers in Major Cities for $4 – $14

Via Ben you can currently get Town Car airport transfers in New York, Chicago, Las Vegas and San Francisco from $4 – $14. Basically Groundlink is offering a discount off of their usual pricing through JetSetter, and new JetSetter accounts receive a $25 credit which can be used to pay for the car service. So while Groundlink usually charges $38 for a Town Car from New York LaGuardia to Manhattan, they’re selling it instead for $29 through JetSetter, and your net cost is just $4. Other airport options: Newark to Manhattan, net $10 New York JFK to Manhattan, net $10 Chicago O’Hare to Downtown Chicago, net $14 Chicago Midway to Downtown Chicago, net $14 Las Vegas, net $14 San Francisco to Downtown, net $14 There’s also a $35 mobile voucher (net cost $10) which will…

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Priority Club to Improve Points Earning at Intercontinental Hotel Properties in North America

New Girl in the Air reports that starting February 15, Priority Club is changing its points earning structure for Intercontinental Hotel properties in North America — offering 10 points per dollar (like at Holiday Inn and Crowne Plaza hotels) rather than the current fixed 2000 points per stay. Folks currently spending less than $200 on a stay at an Intercontinental (which is certainly possible for a night in Cleveland or Tampa for instance!) will earn a bit fewer points. But the pricier Intercontinental properties, and those with longer stays, will certainly earn more points. The change doesn’t apply in Europe or Asia Pacific, just North America. And it doesn’t apply to Affiliate Resorts (Venetian). While this is a positive change — it’s always been strange that Priority Club has been so tight-fisted with points at…

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Using International Hotel Booking Site Sales for Successful Best Rate Guarantee Claims

My friend S. passes along that on January 27, Travelocity will be running a “UK 24 hour sale” claiming 50% off. Why do we care? Most of these sales are overhyped and this is the Travelocity U.K. site after all. Quite simply, it’s a great opportunity for successful best rate guarantee claims. Hotels will likely be offering inventory there on that site that they aren’t offering through their home booking channel. Chain hotels don’t generally participate in these sort of sales on US sites because they’ll be out of parity with their chain’s booking sites. But few best rate guarantee claims do it against international booking pages. So hotel revenue managers tend to offer their better rates on these international sites frequently. This works especially well with big city international markets such as New York,…

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