Monthly Archives

Monthly Archives for August 2015.

Hyatt Solves Issue of Hotels Playing Games With Reward Space and Confirmed Upgrades

Aug 14 2015

Back in June I wrote about two significant challenges with the Hyatt Gold Passport program: Hotels not offering award nights even when standard rooms are available and hotels not offering confirmed suite upgrades on cash and points award stays, even though these aren’t supposed to be capacity controlled.

I spoke with Jeff Zidell, Hyatt’s Senior Vice President for the Gold Passport program, about these issues. And he took action.

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Here’s the Workaround to Find Award Space on Delta’s Website

Aug 13 2015

Becky at Book Your Award emailed early this morning about an issue and workaround searching for award space with Delta SkyMiles.

Partner awards simply do not show up at Delta.com right now when you search one-way. They do show up if you search round trip. If you want to actually book a one-way, you need to call. The space is there and should price out correctly.

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More Airlines Forcing Passengers to Weigh In Before They Fly

Aug 12 2015

As a child I remember going to an unmemorable chain restaurant that had a promotion where kids were charged their weight for meals.

I’m used to some airlines weighing carry on bags at check-in. I made the mistake of not checking in online for an Air France flight and going to get my business class boarding pass at the counter — and being made to check my carry on as a result. And Virgin Australia weighed my carry on at LAX earlier in the year.

But weighing passengers is apparently becoming a thing.

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The Inside Scoop on Free Popup Lounges at 10 U.S. Airports

Aug 12 2015

Earlier this week Pizza in Motion wrote about National Car Rental offering a pop up lounge at Washington Dulles in the B concourse. He liked the idea because there are only international airline lounges in that terminal.

This morning I walked past a National Car Rental pop up lounge across from gate C2 at Dallas Fort-Worth. So I asked the National rep where else they have lounges, and what their plans are.

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