With American Airlines opening 15 new gates in the E satellite concourse of Dallas Fort-Worth airport they’ve surged to 900 peak daily departures at the airport and opened a fifth Admirals CLub there.
Charlotte is their second largest hub, and they’re growing it to 700 daily departures. There just aren’t enough rocking chairs there to go around.
The Charlotte airport has two Admirals Clubs. The main club at the intersection of the C and D concourses is absolutely overrun, so fortunately the B concourse club renovations has been completed. It’s often quieter. But quieter is relative.
Since the main terminal gate areas themselves are beyond packed, it’s important to provide a space for frequent travelers to be productive. And with the airline’s operational challenges, having a place for rebooking assistance is valuable too.
Since the airline’s profits are driven entirely by credit cards, what better way to acquire Citi® / AAdvantage® Executive World Elite™ Mastercard® customers than with spacious clubs that the card provides access to?
While the LAX ‘Eagles Nest’ commuter terminal has a club, the Charlotte regional operation — nowhere near the rest of the concourses — has nothing.
The Charlotte airport has only one Priority Pass option, Minute Suites. It’s usually booked solid when I pass through. If you want to use it you’d better make a reservation in advance through the app, and not just a few hours in advance either.
Charlotte has 2 Admirals Clubs to 700 flights, DFW has 5 clubs to 900 flights. Charlotte desperately needs another club — or two.