Monthly Archives for November 2019.
Already on their sixth transfer bonus of the year, having just launched transferable points, and Capital One has shared in the past that “limited-time offers like this will be another major perk for Venture and Spark Miles account holders to take advantage of.”
This month they’re back with a bonus on transfers to Air France KLM Flying Blue, a great program to pool points in, with reasonable redemption rates and good business class availability.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Many Marriott Platinums see their suite night awards expire unused. Nonetheless, when they work they’re great.
Marriott has made two changes to Suite Night Awards, each reflecting problems with Marriott’s own internal systems that they’ve been unable to solve.
United has held firm that they can take a customer’s money for a lifetime service and change the terms (the “our fingers were crossed” rule). Unlike Delta and American, people who purchased lifetime United Club memberships cannot continue to use United Clubs unless they’re flying United or designated partners same day.
To me United’s decision undermines CEO Oscar Munoz’s credibility to claims that the airline is motivated by a desire to do the right thing for customers. It all come down to trust. But then what do you think their elimination of award charts means?
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
