Monthly Archives for February 2021.
The U.S. now requires a negative Covid-19 test in order to enter the country by air – even if you’re a citizen returning home. We’re hardly alone, many countries require a Covid-19 test to enter. Since testing can be an expensive hassle even people without the virus are faking negative tests. On one flight 95% of passengers presented fake negative results. But it’s not just negative Covid-19 test results that are being faked.
Hertz is in bankruptcy yet last year their stock was a favorite of Redditors on the Robinhood app. They’ve been sending customers to jail when they fail to mark rental agreements as extended, or fail to mark a car back into inventory and rent it again.
Now they’ve sent out a message seemingly at least as customer-friendly as everyone else: that they were pausing points expiration through December 31, 2021. But their fingers were crossed.
American Airlines acquired TWA in 2001. And since then former TWA employees have felt like they’ve gotten the short end of the stick. The most recent case involves ex-TWA pilots suing both American Airlines and its pilots union arguing that they conspired to strip these pilots of their senior in the airline’s 2011 bankruptcy. The U.S. Court of Appeals for the Second Circuit threw out the suit.
The hotel business can be strange in many ways. But timeshare brands are far, far stranger.
How about Marriott Vacations controlling Hyatt’s timeshare portfolio? That’s something not a lot of people realize but gets a big exclamation point from Marriott Vacations Worldwide spending $430 million to acquire Welk Resorts to turn them into Hyatt Residenes properties. And wait – there are Lawrence Welk hotels?
Loyalty programs are wasting opportunities to attract good customers, but with hotels at low occupancy and more airline seats than customers competition for elite members is going to become more fierce. Enter the status match. Loyalty programs are going to want to make sure they don’t become too expensive (offering benefits to people who do not become customers) and aren’t the victims of fraud (there are new techniques to fight status match fraud).
Two brothers were kicked off a United Airlines flight departing Newark on January 23 because they were wearing too much personal protective equipment, not too little. Usually we hear about anti-maskers. And Dr. Fauci even recommends wearing two masks. But United wasn’t having any of the more-protective masks these passengers wore.
When Marriott acquired Starwood and merged the loyalty programs, as much changed with their credit cards as with the loyalty program itself.
Chase’s Marriott cards used to earn 1 point per dollar. Starwood’s Amex cards earned 1 Starwood point per dollar. Marriott themselves declared 1 SPG point worth 3 Marriott points. In other words, the Amex cards were 3 times as rewarding for spending.
Delta SkyMiles is at it again. They’ve raised the price of award travel on their partner airlines with no one looking. They’ve done it by a lot. And they’ve done it after just raising award prices in October. During a global pandemic when awards should be easier and cheaper to get than ever. In fact Delta is now charging more than double what United and American charge for the best awards in many cases.
The TSA, which has a hard enough time finding guns and scissors, has a new distraction from its primary mission. They’re now the transportation mask police as a result of taking existing mask rules and making non-compliance a federal offense.
The Transportation Security Administration has announced its new fines for mask non-compliance: first offenses are $250, and fines range up to $1500 for repeated non-compliance. They also have exceptions to mask enforcement, separate from new airline exemptions.
I’ve written several times, though not lately, about using Club1 Hotels in the arsenal for finding a great hotel deal. Since they’re a ‘membership site’ (you can sign up for a free membership) they can show hotel rates that are cheaper than what you’ll find on a hotel’s own website, evading Best Rate Guarantees.
Club1 isn’t cheaper on every stay at first search, but readers have saved thousands even on a single stay. They do guarantee savings on every booking and offer price matching. But even better they’re offering 10% off their already-discounted pricing with promo code.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
