Monthly Archives for August 2021.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A 13 year old boy tried to kick out the windows of an American Airlines flight from Maui to Los Angeles on Tuesday. The plane was diverted to Honolulu, and the child was taken into custody.
The boy also became “physical” with his mother during the tantrum. Video shows a member of the cabin crew being assisted by passengers in restraining the child.
Weeks ago I reported that American Airlines was working to bring back hot meals to domestic first class over the coming months, replacing cold meal boxes.
The biggest challenge is supply chain, and that it takes time to ramp up this up after not having offered ‘real’ food on most flights for over a year. However we’re starting to see progress along these lines, and more details on what to expect.
The mom of a 3 year old girl named Delta enlisted the help of Delta Air Lines to petition not to call another Covid-19 variant ‘Delta Plus’ – to please move on from Delta.
I’ve made some big mistakes in my travels like booking a hotel for the wrong month and even showing up at the wrong hotel because I know where I stay near the Miami airport every single time. I’ve never booked a ticket to the wrong city, like flying to Rochester, Minnesota instead of Rochester, New York or Sydney in Nova Scotia instead of Sydney, Australia.
One woman, though, showed up at the airport and is going viral on TikTok for booking a ticket for the wrong year. She showed up at the airport intending to leave Zadar, Croatia, only to learn she was a year early for her flight to Milan.
The Uber credit card was supposed to be the centerpiece of Uber’s strategy to build its own currency, Uber credits, which would become ubiquitous as a payment system not just for Uber products but outside of the Uber ecosystem. The primary way these credits would be generated would be through the co-brand credit card, and they’d hopefully become spendable everywhere at retail.
Just as the refresh was reaching the finish line, Uber laid off a large portion of its marketing staff, including people responsible for the card.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Two months ago Chase announced its own airport lounge network just as Capital One begins opening its own airport lounges, following in the footsteps of American Express with its Centurion lounge network.
We now know their first three locations, along with access policy.
This new site is a status match concierge service for customers. So far it’s just airlines but in the next few weeks they’ll add hotel programs and eventually cruise lines, casinos, and car rentals (the need here is to get agreements into place).
A lot of airlines would do status matches if they had a formal process for it. Instead customers make unprompted asks to programs and get ignored or rejected. And they have contracts or relationships with several airlines.
Two women on a delayed July 15 Southwest Airlines flight from Sacramento to San Diego have been dubbed “Karen and Karen 2.0” after boarding late onto the aircraft and screaming at passengers that they should move so that the mother and daughter duo could sit together with an aisle.
The two hour delay turned into a three hour delay, with the rest of the flight’s beleaguered passengers applauding the women being escorted off the aircraft as a consequence of their flight privilege.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
