Monthly Archives

Monthly Archives for January 2022.

20% Discount Redeeming Award Stays At Intercontinental, Holiday Inn, Etc.

Jan 26 2022

When I spoke with IHG’s Senior Vice President of Loyalty last week about the chain’s revamp of its elite program that is now in progress, she told me that they would be offering an award discount this week for top tier elites.

In fact they’re out now with an offer of 20% off redemptions and it is available to co-brand credit card customers.

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American Airlines Inflight Service Cuts Are Everything That’s Wrong With American Society

Jan 26 2022

When I covered cuts in inflight service at the behest of its flight attendants union I pointed out all of the elements of hypocrisy and how this makes the American Airlines product worse.

In some sense American had no choice as a result of broader cultural issues we’re grappling with as we transition from the pandemic to endemic phase of dealing with Covid-19.

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What Delta Hopes You Don’t Notice In Their New Eco-Conscious Amenities Announcement

Jan 25 2022

There’s some eco-friendliness in the move, along with a drive to making pandemic cost cuts permanent. Whether customers enjoy the new amenities or not is what’s ultimately key. The wine in can they’ve selected may be perfectly fine compared to what’s usually served in domestic premium cabins, but I’d rather have wine selected on the basis of its quality and drinkability in the air than on the basis of packaging.

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