Recently, Hilton set standard fees for late checkout. The goal is to upsell guests – including elite guests – for something that used to be offered to all Honors members for free. Increasingly, the free benefit for elites is disappearing from Hilton’s promotional materials, too.
A drunk United Airlines passenger decided to ‘self-deport’ from their flight prior to pushback, when flight attendants wouldn’t serve him a predeparture cocktail.
Frontier Airlines tied to remove a miscreant passenger from a flight heading to Florida, only he wouldn’t go. That delayed the flight and all of the passengers on it. One woman wasn’t having that – and she decided to take it upon herself to eject the man. She got up in the aisle and confronted him, telling him – in the foulest language imaginable – that he needed to get off the plane because he was holding everyone up.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Opening the interview, Crandall shared how he got into the airline business (at TWA in 1966). His wife thought that if someone was going to pay him more money, and it was going to mean she could jet off to Rome, that was a good thing. Crandall eventually became President of American in 1980 and CEO from 1985 – 1998.
Here are the 3 things I found most interesting from the interview.
I shared a galley photo of the $16 steak sandwich which is more of a roast beef. And I finally had the chance to try it this week.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
It appears that the EconoLodge Biltmore in Asheville, North Carolina only honors award reservations for active duty military members and only for those active duty military age 80 or above. The hotel cancels points bookings without actually checking if members meet that criteria because, of course, with military retirement rules no one can.
The incident occurred in Singapore, where the 37-year-old flight attendant had placed a mini camera in a bathroom shared by crewmembers. Intending to covertly film his colleague, he entered the bathroom early in the morning and positioned the camera strategically, pointing it toward the toilet area, concealed beneath a towel.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
