Update: 12/29/21 1:02 p.m. Eastern: Gone ahead. Don’t worry. They clearly have the miles data, but didn’t load all of it since there were reports of missing transactions (that were there the first time). If I had to guess – and I did not check with American – they need to remove the data, check it, and reload. I am confident this will get sorted out.
Update: 12/29/21 7:54 a.m. Eastern: Per several commenters Tuesday morning Conservation International transactions which took place before the offer was pulled are now showing up with bonuses. However purchases from other vendors done before the cutoff, but that posted with later transaction dates, do not. Still interested in more data points – thank you!
Update: 12/29/21 6:37 a.m. Eastern: And miles are back in SimplyMiles accounts (not yet in AAdvantage accounts at aa.com).
Curious to hear from readers whether Tuesday morning transactions are reflected now, and whether any transactions with merchants other than Conservation International done while the promo was alive but that posted with dates after it ended have received bonuses?
Update: 12/27/21 7:48 p.m. Eastern: And just like that miles have disappeared. I am not panicking. The fact that they posted the miles suggests they have the data! They didn’t post Tuesday morning transactions initially even though they had promised to honor the deal up until the time it was officially pulled. (And some transactions that were done prior to the deal being pulled – for things other than the charity offer – posted with later dates without the bonus.)
I’m confident miles will come back, hopefully fixing some of the initial problems. Let’s all see what materializes on Tuesday.
Update: 12/27/21: I’ve been checking my account every day, sometimes twice a day – usually first thing in the morning (in case anything posted overnight) and then again midday. Miles are finally showing up as pending on the SimplyMiles site! The miles don’t show up in your AAdvantage account yet. That’s fine. That’ll take days or weeks. But this is real progress.
The deal of the year allowed you to buy American AAdvantage miles for less than half a cent apiece, which is unprecedented – taking advantage of an opportunity to earn 40 miles per dollar on a donation to Conservation International through Mastercard, combined with an end of year quintuple miles bonus – together that meant earning 240 miles per dollar spent. See this post for full details.
The response was huge. The deal was supposed to last through December 27th or “while supplies last.” It was shut down mere days after launch, on Tuesday morning December 14th.
Initially American Airlines put up a notice saying they were honoring transactions through Sunday night – even though they’d continued to promote the offer for nearly a day and a half after that. That notice was taken down. And we’ve had to wait while American and Mastercard, who partner on SimplyMiles, worked out what to do.
Good news. It took a little bit of time, but American Airlines shared with me that the deal will be fully honored for transactions made through the point at which they took down the offer.
We are pleased to credit AAdvantage accounts with miles for those customers who activated the SimplyMiles 5X promotion and made purchases and donations by 10 a.m. CT on Tuesday, December 14, 2021. We are excited that members are able to use the SimplyMiles platform to earn AAdvantage miles on every day purchases.
Congratulations to everyone who got in on this deal. It’s hard to overstate just how incredible this offer was. And kudos to American Airlines and Mastercard for honoring the offer made to customers even if it might have been considered “too good to be true.”
When will these miles be shown as “earned” on the SimplyMiles site and posted to our AA accounts? I have my confirmation emails but show nothing on either site.
LOL, until they decide you don’t deserve them. Then they will steal them all back. Thanks for pimping a shady company.
Should I at least be showing some “transactions” in my account? I know it’s easy, but I’m a little concerned there has been no acknowledgement of any of my purchases.
am I crazy or is it $0.042?
a tricky question…was unable to find an answer anywhere…I activated the Conservation International offer and then when I tried to make a donation, the charge wouldn’t go through(on an already existing card on simplymiles)…so assuming that the bank was denying it..I then proceeded to add a new master card to SimplyMiles and then made the donation using the newly added card….now will this qualify? …I know..this is not related to AA honoring 5xor not…but am wondering, if adding a card AFTER activating the offer, does not even qualify for any SM offer..then I might see and try if I can do anything about it..any input/suggestions…thanks in advance…i did email their customer service and am waiting for a reply….
@KS – if you linked a card to simplymiles, and made the transaction after you had linked that card and activated that offer, you should be eligible
This was a pure marketing ploy plain and simple. I bet 90% of people weren’t targeted. Of the 10% who were, 2% are blog readers, and 10% of those actually took advantage. Meanwhile thousands signed up for SimplyMiles.
I made three purchases (Winc, Best Buy, Teleflora) since I didn’t have the conservation donation offer. I don’t have any email confirmations nor does it show in miles earned page. 🙁
Too bad I didn’t buy more!!!
@Gary Leff,
Thank you for keeping us updated. This is indeed amazing progress (will wait to see it to believe it!).
So, am I reading too much between the lines here …
You wrote that AA told you …” We are pleased to credit AAdvantage accounts with miles for those customers who *** activated the SimplyMiles 5X promotion *** ”
Now, there was no choice to ACTIVATE the 5x promo. lol. It was valid on all visible offers in one’s account.
@Gary. This is indeed huge. Thanks for following up.
@JonNYC While I don’t think it makes you crazy, it is in fact $0.0042 which is about 4/10 of a cent per mile and a great deal. $0.042 is 4.2 cents/mile which would be very bad.
@ Gary — BEST. DAY. EVER. Well, in the Top 10 anyway!!
THIS IS BEST EVER !!
@Gary – What about activating the offer, adding a card, but the donation email came through at 11 AM CDT when the site was being take offline? It feels like they should at least honor transactions up until they added the promotion ending banner.
of course Best Buy charged $100 and $100, I think that probably doesn’t qualify, but it’s for the same transaction!!!
Great and fair response by Mastercard and AA. So excited that it worked out. Any idea when the miles will be deposited into AA account?
I’m just curious. What’s the most donation anyone made to the Conservation site?
Barely made the cut, 8:30am on the 14th, but still holding my breath till I see the miles.
@ Mary Jane — Someone mentioned $52,000. I’ve heard rumors of $40,000, $31,000 and $30,000 as well. I would bet that there are some 6-figure donations out there that don’t begin with a 1.
One thing to keep in mind is that some offers said they would post within 2 to 3 business days while offers like the conservation place said 6 to 8 weeks so I’d look for these by the end of January. Also if you got screwed like BestBuy splitting the charge, etc. you might need to fight for those. The other thing this tells me that is that the original offer basically said “until they run out of miles to give away” but in reality, they just picked a random time and date. They don’t even know the damages yet.
I am happy they are honoring it and from a marketing standpoint, I think it works for them. What I expect to see is reduced award availability due to newly minted “millionaires” and a devaluation is coming very very soon.
I never thought I’d see an offer that trumps the old US Air Grand Slam promo. Fun times.
I made donation Monday night and my >$200 Best Buy purchase Tuesday morning at 9:45am CST so I should be good but I’ll still be nervous until I see the miles post. Thanks for the update Gary.
Thanks Gary! It is my best Christmas present!
I am expecting 11,280,000 miles across 5 accounts in my family. This bet, I mean donation, of $47,000 is fantastic!
Holy cow! I expected lots of several hundred dollar “donations”, but these $10-50,000 “donations” is surprising. Would love to find out how much Conservation International received December 12-14!
Fingers crossed. Will be happy when miles actually appear. I shot for like 1.5m miles. When you have a family of five you need those miles!!!
At best, I’m getting the miles at a half of a penny each.
Can anyone say “AA mileage devaluation”? 😉
Thank you Gary! I wouldn’t have donated without you confirming with your AA source. This is amazing!
In other news, a one- way economy ticket from IAH-DFW on AA is now 1 billion miles. Go figure.
At least I still have lounge entry for 33 to abuse.
@ Gary — If my math is correct, doesn’t AA have north of 1 trillion miles outstanding?
Wow. The lack of humility from some…
Clearly, this one was in a blind spot for AA and Mastercard. We can be certain that they will peruse the offers before launching another 5X bonus. That being said, let’s give credit to AA and Mastercard for stepping up and honoring the transactions. And, let’s thank Gary for tipping us off.
Given all of the positives in this story, to those offering negative comments, you sound like the type of entitled millennial who I’ve always fired. Check your attitude.
Echoing Cooper: many thanks, Gary, first for confirming the initial offer which tipped me over the edge to going in on this, and second for breaking this news which gives me a lot of relief after the past couple of days. Happy holidays to you and yours.
@Gene – off the top of my head (memory) five years ago they had > 850 billion miles outstanding, I didn’t go check the numbers but yes they almost certainly do.
How long before the miles earned will show on the Simply Miles site?
@ Gary — Thanks. That should mean that the inflationary effect from this promotion should be “transitory.”
Has anyone had a qualifying transaction? My account still states no qualifying transaction.
DJ — The specific offer’s terms and conditions said “up to 8 weeks.”
It’s sort of like missing the Great Pumpkin and having to wait two months for Santa.
Can’t wait for OMAAT to continue to brag (like Georgie) about how “fortunate” enough he is to be liquid enough to buy $50k+ worth (personally got in but not divulging). Still not as vomit inducing as the smore campfire at Alila Ventana Big Sur where everyone tries to “one-up” each other on how much they travel…
Is there an alternate way to get ahold of SimplyMiles than the Contact Us form on the webpage. I had a question about my transaction, but every time I try to submit the form, it gives me an “Access Denied” page on every device and browser I use.
Any information would be greatly appreciated!
Where are we at the the .0042 cents per mile. Do we call our credit card companies and claim that $1000 back or are we getting the miles SOON? When are we getting the miles???
@Alan terms said up to 2 months
Bonus points are posting fine for 12/12 and 12/13 but not for 12/14 transactions. Hopefully, it is just due to some additional review because of the 10 AM CST cutoff that day.
Yikes mine is showing the prebonus amount despite making the cutoff by 1.5 hrs. Hopefully they correct this.
Thanks for all the work you put into this Gary, I would not have participated had it not been for your research.
You donated $28,000 ?? wow! TBH you bough yourself travel on first class for the rest of your life lol
@ Gary — WOOT!!
Congrats Gary if that was your haul….impressive!
I appreciate your coverage of this deal. Your post Monday of that week is what got me jump in. While I wish I would have gone bigger, it’s nice to get a little taste of the deal of the year (possibly decade)
Seems like I already have an issue. I bought into the conservation deal which seems to be posting fine at first glance but I also did a Vinesse wine, GoPro, and some others on 12-12 and mostly 12-13. These are also posted on Simplymiles but with dates like 12-18 etc. The later dates are even later than when the shipping date was confirmed. Now I’m going to have to fight for those. What a pain.
Congrats Gary and thank you for all your work on this.
Countdown to OMAAT posting something greater than Gary’s and subtly bragging about how he has the flexibility to do so.
My 240k miles are showing as pending. While not a ton it’s a decent amount.
And, there were those who doubted . . . and complained.
Mine are posted on Simplymiles, not pending. Haven’t made it over to AA yet.
Hopefully they stick to the 10am CT on 12/14. I did the transaction that morning and received the Mastercard Donate email at 9:3.3 ET. The base miles (x40) posted with an extra 1 mile but the 5x multiple hasn’t posted. Transaction from 12/13 posted correctly.
While I have regrets I didn’t go for larger (only made a $225 donation) I made enough miles for my family of 4 to fly to San Francisco in business class for $225 (found milesaver flights for 17.5k per person!) jealous of those who created a slush fund for years for $5k.
Thanks so much Gary for all your hard work keeping everyone updated. Quite honestly, it was YOUR blog and posts that gave most of the other bloggers and other readers to pull the trigger and make the donations. That’s a testament to the power and credibility of your website.
Thanks so much. I really wish I donated a few more thousand of dollars but I wasn’t quite sure this would turn out well but it turned out spectacularly.
Every deal Gary has published as been legit. Thank you for all that you do!
Great for those that had the courage.
I dipped my toe in, got 290k miles (in simply miles, not yet showing in AA.com)
A worthy cause otherwise, I wouldn’t have dipped a toe.
I do think I have to value my AA miles much less now, given the only standard TATLs involve a $750 copay from BA (east, west is not so bad). I guess 57.5K miles plus $750 is better than 330k miles which seems to be one of AAs favorite web specials for TATL from LAX.
Gary,
Mine shows the miles earned without the bonus??? Should I be worried?
@Adam on the 12/14? So far those are posting without a bonus presumably because they need to check the time on the transaction since they will only honor up to a certain time on that day.
@Elias 7 million is a lot of points but nothing like a lifetime of international business and first class travel especially with multiple people travelling.
@ Gary — Would love to see your analysis on the impact this promotion may have on AA/OW redemptions.
@philco.. That makes sense. Thanks
@gary I’ve seen everything post, including bonuses for CVS and Bedt Buy, except the bonus miles for Conservation International. The deal stated these may take 6-8 weeks but curious if anyone has seen these yet.
Is everyone who participated seeing miles posted? Not seeing anything here (for P1 & P2)
Hopefully just the site updating but, my base and bonus miles were there this afternoon and have now disappeared with no activity showing during the bonus period.
Ken, same here. I took a screen shot while the number displayed. This evening, zero.
On a different AA site, there was a banner notice saying that maintenance was underway and point-related items might be affected.
I think not to worry.
The lack of a cap with this promotion leaves a sour taste. No-one needs 5 million plus miles, ESPECIALLY, not those with the disposable cash to drop $20k-plus as some did.
It could have been an amazing promotion that so many more people could have benefited from. Unfortunately it was open to abuse, and, obviously people abused it. Good for those who scored a dozen or so premium cabin flights. Any more than that and you’re kind of selfish pr*cks.
The scale of it makes all the other posts about how to get an extra 1 mile per dollar of gas etc look kind of dumb and pointless in comparison.
Yep there earlier and now gone. Miles earned well before the recent deal are still showing for me.
I made $150 in donations but haven’t seen any miles post at all on SimplyMiles or in my AA account. When should the miles post?
6,984,456 miles /240 is about $29000 – You certainly went in big Gary!
You bought 7 million miles? How stupid. Don’t cry foul on devaluations and tightening criteria when you massively abuse a deal to this extreme. Perfect example of “this is why we can’t have nice things.”
Something very strange is earlier today I showed on Simply Miles website the points that were going to post. Over 400,000. Now, I just looked and it says 0. Is anyone else seeing this??
@Nathan AAdvantage has around a *trillion* miles outstanding, this is not material let alone a driver of devaluation, and AAdvantage is getting paid for these by Mastercard
@Nathan does it matter how many miles one person bought? Mastercard was selling X amount of miles under the promotion. If 1 person bought or 1000 bought; it doesn’t matter. AA sold the miles to MC so any devaluation decision would be made at that point. People bought what they could afford or wanted and I’m sure you nor anyone else weren’t thinking let me leave miles for someone else to buy. If MC wanted to limit this they would have placed a cap. By the way, don’t forget that there is also a donation side to this…
Nathan, let’s say that AA doubles the points required for every redemption. Not just a little devaluation — a big devaluation. The effective price of points under this deal goes from 0.42 cents to 0.84 cents. Would anyone buy AA miles at this price? I think yes. So, stow your insults. Who raised you to have such manners?
A good lesson from Little League Baseball: winners and losers shake hands after the game.
To everyone who is characterizing those who got it on the deal as selfish . . . the deal was published on all of the blogs for days. Anyone who regularly monitors the blogs had ample opportunity to take advantage of it. This was not one of those two-hour windows for Fairmont gift cards. Even when the deal was active, there were complainers. If someone missed it, too bad, monitor the blogs more frequently.
If you missed it, know that there will be some other deal in the future that you get but others done. And, certainly, it would not be fair to characterize you as selfish when that happens.
Just as good as everyone felt getting the miles, they must be crazy nervous right now. Gary, even though you say you aren’t nervous….you have to be a little nervous and if you say you’re not you’re probably not being honest.
I am not nervous as I thought through what I was willing to put on the line (far less than Gary) and I have been through this before on other deals. In general in the past when deals like this fall through there has been an out that brought me back to where I started.
Miles posted to Simply Miles yesterday, today like others have reported it shows no miles earned.
How long does it take to redeem 7M miles, and if one books one’s flights using only miles, say for a year, wouldn’t one have a hard time maintaining top elite status?
Hopefully, AA will make up with payment from MC for the forgone revenue due to folks redeeming premium cabin award tickets using the gazillion miles they got through this offer instead of purchasing revenue tickets…
Everyone, including AA, has got to be a bit nervous about this holiday extravaganza…
@DCS I travel internationally usually three trips a year in J or F. Two of those trips are just me and the third I have an additional person. Then there are some positioning flights or short haul flight overseas (when awards make sense over cash) and a few domestic flights. I burn between 500k and 700k airlines points per year. Seven million sounds like a lot and it is but it won’t as far as you think.
@DCS – AA isn’t losing money printing these miles. And with Loyalty Points, where award flights on AA metal count towards the 30 flight minimum to earn choice rewards, you can earn as much as you need also with credit card and online shopping (and SimplyMiles!). How long to spend 7 million? If you have family in Australia and want to fly business class then a rulebuster 195,000 mile award each way is going to be about 1.2 million miles roundtrip for a family of 3… but would I pay $1600 for a business class ticket to Oz? Yes I would.
@Gary Leff – Those who took advantage of the offer come out way ahead and should not be begrudged, if the offer is ultimately honored. However, based on my redemption pattern of at most 200K miles/year before the pandemic, it would take me 30+ years to redeem 7M miles! I’ve always earned and burned my airline miles yearly, doing just enough revenue travel to allow me to retain my top airline elite status while also earning redeemable miles that complement my transferable CC points — where I park most of my miles/points these days — to enable me to redeem free awards tickets for my leisure travel. Rinse and repeated yearly. I now have 340K UA miles, nearly 1M Chase UR/AMEX MR points, and 333K SQ miles because I took advantage of SQ’s offer to transfer bank points to KF miles to simultaneously earn a 15% redeemable bonus KF miles on the transferred bank points and enough elite KF miles to unlock the SQ KF Gold status (*A Gold) without flying — a status that just kicked in today and is good to 12/31/2022! Therefore, my priority over the next couple of year is to redeem, as a FK Gold for at least one year, the 333K SQ miles, which, unlike UA miles that don’t expire! or bank points (barring devaluation), have a limited “shelf life.” It is within that context that my previous comment should be understood.
What I fail to see if how AA’s recent mile-O-rama benefits the airline’s bottom like. It costs them nothing to “print” the miles, but it may end up costing them plenty when the miles start to be redeemed for expensive revenue tickets that could have been sold for cash, and/or in the form of a huge financial liability that forces the airline to defer claiming as revenue the monetary value of the offer’s gazillion miles until these have been redeemed or forfeited — a situation that invariably leads airlines to limit awards availability (to sell more tickets) and/or to devalue their miles (to decrease the financial liability).
Something’s got to give as a result of the “largesse”. Maybe this is what AA is now trying to figure out. The offer might have been a huge ‘mistake’, which I believe they will honor after they figure out how they can limit the ‘damage’…
Oops!
“FK Gold” = KF Gold.
“bottom like” = botom line.
My 1.7 million just posted.
Thanks Gary. All because of you!
I had done an ATT Fiber deal the Fri or Sat when the deal first launched but wasn’t widely published (charge posted 12/11). That one did earn 5x. Then I did the charity and Winc, but the Winc deal hasn’t earned 5x (posted 12/14 on my credit card vs 12/13 for the charity).
Mine are still posted with the same errors. I did a Vinesse wine, GoPro, and some others on 12-12 and mostly 12-13. These are also posted on Simplymiles but with dates like 12-18 etc. The later dates are even later than when the shipping date was confirmed. I sent an inquiry to SimplyMiles but have little optimism that this will be fixed anytime soon, sadly. I guess I shouldn’t complain since my Conservation “big” miles posted but I’m still missing about 50k’ish from those offers.
@ DCS — Even if 50 billion miles were sold through this offer (seems unlikely, as that would be on spending of >$200 million), this “mistake” will only increase total outstanding mileage by <5%. Not a huge deal in the big picture. It seems that BA may soon be collecting lots of fees…
None of my miles have posted at all, and I bought Monday night. Do you think there is a lag? I bought Conservation, Barnes and Noble and CVS
I donated 2k to CI at 2:50am 12/14
The 480,000 just appeared in my SM account today!
I made a Best Buy >$300 at 10:45am EST on Tuesday the 14th—so according to the criteria given here it should good for the 5X bonus. It posted correctly at 2500 base miles. The bonus posted only at 1500. Shouldn’t the bonus be 12500?
The Tuesday morning transaction did post for me today to SimplyMiles. Previously, only the transactions up to Tuesday had posted (and then disappeared). Now everything is fully correct.
12M miles showing up on my account now. Thanks Gary!!!
I did the Conservation International and Wine.com promos on Monday night 12/13. The CI is posting with the bonus however the Wine.com promo did not post with a bonus (missing out on 7,000 miles). The Wine.com shows a transaction date of Tuesday 12/14 – which is probably when the transaction settled.
I think if I “purchased” a million miles for just north of $4k the only thing that would change is the 9k red eye would become the 45k non-stop that departs at 1 pm…… but some would say that is chasing a diminishing return…. it would be interesting to see how many folks who leveraged this deal change their consumer behavior (lottery winner?) ORD to BNA last month at @75k no way…. same flight next month sure…… in the end I don’t think tens of thousands of folks dropped thousands of dollars and this is nothing but another interesting story of an opportunity that came and went but I could be wrong…..
Any tax benefit for AA, MC if these miles were to post to AA FF accounts before year’s end?
Thanks Gary. My points posted back to Simply Miles but no to AA yet. None of my other purchases have shown up ouside of Conservation International.
My miles are showing now. Purchase made on the morning of 12/14 before 10:00 AM CT.
Presumptuous to assume this was a “mistake” offer considering what Gary reported back from his initial inquiry with AA. The scale may have been a bit of a surprise but unlikely IMHO.
Data: 504k posted to SM – all earnings, bonus & dates (all 12/13) for my 4 CI donations correct in the miles earned ledger. Only used the CI offer. Used two different cards: Aviator Red & Citi DC.
Got my World Cup outbound tickets to Doha in J on hold for myself & My Better .5 with AA/IB/RJ, waiting for the miles to post to redeem. Sadly but unsurprisingly no QR or EY J availability (yet?!). LOL @ first world problems…
@Peter – I am not a tax lawyer or CPA, but in my view the value of the miles represents a quid pro quo for the contribution (so you’d have to reduce your deduction by the value of what you receive) and this moots out any tax benefit.
I’m also not sure that the timing of when you receive the miles matters, since you’re promised something in exchange for the gift – when they fulfill doesn’t seem to control.
Again, not offering you tax advice – but I have worked in non-profit finance for 20 years.
Small potatoes compared to most — didn’t have a simplymiles acct earlier, so only had the lower level deals available. Made purchase thru Best Buy on 12/12 — shipped on 12/14 — base miles posted today, but not bonus miles. SimplyMiles says it tracked on 12/14, which is in alignment with when it posted at Citi. Not going to spend much time to fight for a few thousand miles, just thought I’d add in a data point.
Thanks Gary. I was wondering if the final transfer of these miles to AA FF accounts was somehow advantageous for MasterCard to do before Jan 1 from their perspective.
My 240k (from $1k donation) from conservation international (and 1500 earned via CVS) posted, then unposted, and now on 12/29 they have reposted.
Peter, AA itself would not receive a tax benefit from this promotion. Even if it did, as corporations pay tax quarterly, it would only be a timing benefit of three months. And, this is such small peanuts in its overall picture, it’s not worth the effort.
Data Point: All expected miles including the bonus for transactions on 12/14 were there posted to SimplyMiles this morning and have now been un-posted again.
Gary,
Points were there this AM and then Walla they are no gone. Any idea what’s going on here?? Anyone else have this issue?
Going to be interesting to see if the AA RAT team jumps on this. They have in the past, I don’t see any reason they won’t again.
All the transactions except one are gone from account.
My purchase with Conservation International was executed on 12/13/21 @ 12:33 CST according to the confirmation email that I received. But on the SimplyMiles website, it still say 0 miles and “You currently have no qualifying transactions” when I login and check my Transaction History. To the best of my knowledge, the miles/transaction were not removed yesterday, but rather never showed up ever. I guess I should reach out to customer service?
@YoYoPedro – same here. My BestBuy and Conservation International purchases are not tracked yet.
None of my miles have been reposted
My 240k (from $1k donation) from conservation international (and 1500 earned via CVS) posted, then unposted, and now on 12/29 they have reposted.’
The Exact same thing happened to me. BTW, I’m now kicking myself for not having donated more than 700 bux. SIGH. Lesson Learned. And there were some other killer offers on there. Live and Learn.
@Adam W: Not to be punctilious, but it’s voilà, not “walla.”
It’s like a rags to riches to rags story 🙂
Conservation International miles were there this morning but they are gone now.
11:20pm Pacific: CI miles just posted to my AA account while I was booking the LAX-BOG biz sale. They’re about 100k short. Nothing on the SM earnings ledger. Who cares if they’re in my AA account. Progress!
Just wanted to post… checked my AAdvantage account just now 2:50a EST and all my miles have posted. Didn’t even check Simply Miles first… figured I’d just open the app. Great to see this posted so fast. Thank you so much Gary for alerting to this, I felt comfortable taking the “risk” with this donation because enough attention was going to be paid to it that I felt it reasonable AA would play fair. Didn’t go crazy, bought w humble amount of miles in comparison, but wonderful to have w nice doubling of my AAdvantage miles to spread around now for the next few years.
Some points posted to AA at 1:00am central… I’m still 60K short of bonus points, not all posted???
Ironically AA’s system is not showing other info right now, like my 500 mile upgrades and my Travel credits in my wallet aren’t there. But I got all the miles from the CI and Target promos posted so I’m happy.
Mine are in my AA account this AM. YAY!
Miles posted to my AA account! Wooo
Hey Gary, are you aware of many readers who have not yet received their bonus miles from the AA/SimplyMiles 40x promotion? I made a SimplyMiles Conservation International (240x) purchase with my MasterCard on December 13, 2021, while the promotion was still ongoing, and got an email confirmation of the purchase immediately. But I still have only seen the base 1,000 miles credited to my AA account, and none of the bonus miles totaling 240,000 miles. I’ve submitted a couple of inquiries to SimplyMiles through their online contact form (where they promise 48-hour response time), and haven’t received a response.
I’m not sure if this is worth a follow-up post on your site, but I’m wondering how many people are in the same boat.
@Larry, same boat here. Sent a support message to SimplyMiles, but no response yet. I bought on 12/13, 11:57 PST. No miles posted anywhere yet, so wondering if there’s any place to follow up on this.
@Nash D — I’m in the same boat as you; nothing at all has posted yet and I’ve been ghosted by Simply Miles. I’ve reached out to AA and MasterCard as well and have gotten the run around from both of them. I feel pretty stuck here.
“ We are pleased to credit AAdvantage accounts with miles for those customers who activated the SimplyMiles 5X promotion and made purchases and donations by 10 a.m. CT on Tuesday, December 14, 2021” This is simply not true. Simplymiles will not even respond regarding my Best Buy purchase from 12/14 9:45am CT that posted to Simplymiles but no 5X bonus. 12.5K miles down the drain. This is after several attempts to reach out via their customer support. No response. Not even a ‘go pound sand response.
@Nick @Tom Not much of an update here, but I did email them a couple of times, and received a response saying they have opened a case on my behalf to have the “technical team” look into it, but that has been about a month ago. I’m following up every couple of weeks or so to see if there are any updates, but nothing has posted to my account yet. Fingers crossed that they’re still looking into it and hope that this gets resolved.
@Gary – is it possible for you to re-surface this up with AA and SimplyMiles on our behalf? I’m sure there are a lot more people in the same situation who haven’t received anything and might have given up on this already. I’m sure we could spin up a sheet with people’s info to send their way.