“AA Once Had A Route To Nantucket…” — Now Boston–ACK Gets A Real Flight And A Limerick [Roundup]

News and notes from around the interweb:

  • “AA once had a route to Nantucket,
    With yields so low they said “chuck it.”
    They filed it with pride,
    But no one would ride,
    So the schedule team quietly… un-stuck it.”

  • American Express transfers to Cathay Pacific devalue to 5:4 effective March 1, 2026.

  • Thai immigration doesn’t play.

  • Interesting offer for Perplexity that seems like pretty expensive marketing and speaks to an underlying theory about consumer behavior with AI going forward: Perplexity is offering a free year trial of their $20/month plan through both Venmo and Paypal.

    That’s interesting potentially in its own right (anyone that doesn’t want to pay for it needs to cancel before the year is up). But I’m sort of interested in what this deal says about how Perplexity sees AI use. They’re paying for access to customers.

    • I assume there’s less here about targeting of this audience, as much as ease of transitioning users from free to paid. (1) consumers don’t need to enter credit card details, (2) and perplexity doesn’t need the credit card to be valid a year from now… they just need the consumer to have payment methods up-to-date with Paypal or Venmo (linked bank account, etc.).

    • Nonetheless they seem to think a free customer now will stick as a paying customer a year from now – that someone will start using them and stick with it rather than switching models (as well as getting locked in that they won’t cancel when it’s time to pay).

    • Do they see particularly high switching costs? This isn’t traditional software where the marginal cost of a customer is near-zero, and it doesn’t much matter how high the conversion rate to paid is. Gemini’s image generation capabilities are amazing, but I’m still defaulting to 5.1 Pro and related models most because it knows my preferences across chats (there are costs for the user to train another AI from scratch) and because it’s trained me (I know how to get what I want from it with the least iteration).

    This gets at the question of whether LLMs are commodities, hot-swappable, or whether there’s durable consumer loyalty. Is the consumer interface something close to winner take all (VHS vs Beta)?

  • How often does it work out that you sit in a random seat and no one is assigned there??? Not on most airlines, most routes… and that hasn’t been the case in many years!

  • Now that Rove Miles transfer to Lufthansa, their current Mileage Bargains are more relevant.

  • United does such a good job with this.

  • Allegiant wants to hire foreign pilots with visas to address their shortage, but the union is blocking it. They say ‘just pay pilots more to attract and retain them’ but there’s largely a fixed supply of pilots given the occupational licensing restrictions the union has lobbied for – they can’t just get people to fly instead of doing office jobs. They can hire away pilots from other piloting jobs, mostly, creating a gap at those previous employers.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Very bad news about the Amex CX devaluation. I just paid for some Flying Blue awards with Chase points reasoning that I could use the Amex points on CX (and at one time I would have said ANA too, but those awards have been vaporware for years anyway). Wither Amex – annual fee up, and points value down.

  2. Why not PHL-ACK or LGA – ACK? Way more connection possibilities. Does BOS-ACK really have that much local demand?

  3. cape air is in Term C . If you are flying in from AA to BOS you would have to pick up your bags in B then go to C to check in for Cape Air. You would also not be able to use the AA Lounge in B

  4. “How often does it work out that you sit in a random seat and no one is assigned there???” That isn’t the plan. While they may hope the seat is unassigned, their actual plan is to sit there and hope you won’t make them move. Sometimes they hope they can just play the “just take my (lesser) seat” game figuring you’ll do it to avoid the hassle of waiting for them to move or you won’t escalate and get a FA as they drag their feet. And, FAs are confrontation averse, and the stealers know that. I had this happen when husband and wife were the last two upgraded to F on a narrowbody, being assigned 2A and 2F (so, they know all F seats are taken). Their solution? Just have her sit in my 2C seat and figure I’ll just take 2F. 2D ended up volunteering to move to 2F, as I wasn’t going to take a window seat. He did seem to care, and I, of course, didn’t want to sit next to the husband after making his wife move. Still, to this day, I’m pissed off they “won” (even though both I and my new seatmate were better off).

  5. I have been to Thailand many times and never have been turned around at immigration. Pleading for sympathy doesn’t cut it. She must have broke a rule.

    Just like a person sitting in the wrong seat broke a rule. I have had people try to poach my seat multiple times. They always get to go to their assigned seat.

    One time a person had also been assigned to the seat I had been assigned to and already was occupying. The other person got a flight attendant and the flight attendant tried to get my boarding pass (to rip it up as far as I could tell). Uh-uh. No screwing me, when I got there first.

  6. Ferry to ACK is a pain in the ass. Flying from BOS very convenient, especially given Logan’s proximity to downtown. At just over 90 miles, this has to be one of the shortest routes in US.

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