He wouldn’t fasten his seat belt — so police boarded, grabbed his arms and legs, and dragged him the length of the cabin. The bizarre “four-limb carry” left fellow passengers stuck at the gate for hours.
A Frontier passenger declared too drunk to fly dug in her heels, fought police in the aisle — and screamed “There’s a bomb right there!” as the plane sat stuck at the gate. What followed delayed everyone onboard and left her facing felony charges.
A traveler woke to find her neighbor peeling nuts and scattering the shells across the cabin floor. What followed wasn’t a safety scare—it was a lesson in just how low some passengers let standards sink at 35,000 feet.
Atlanta’s airport just walked away from $57 million in federal funds after refusing Trump’s anti-DEI certification. The standoff exposes a four-decade-old legal framework now hanging by a thread.
I wasn’t supposed to get the new American Express Platinum mirror card until October—but it showed up early. Here’s a first look at the stunning new design.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
British Airways’ overhaul of its elite program has already backfired. More than 4,000 of its most valuable flyers immediately shifted their loyalty to Air France KLM, booking tens of thousands of flights—many in premium cabins.
J.D. Power released its list of America’s “best” airports, but travelers know the reality looks very different. How can Phoenix land near the top while San Francisco gets snubbed? Denver is treated as average when it’s awful, and D.C.’s National gets barely recognized despite being one of the most convenient major airports in the country?
Bilt’s October Rent Day is here with everything from Leslie Jones comedy tickets and exclusive tasting menus to free fitness classes and even stromboli—but some redemptions will torch your points if you’re not careful.
A family turned the exit row into their own viewing spot for four hours, even after passengers paid extra for the space. Crew refused to step in.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
