Last summer I found that the worst airline in America, Via Air had an F-rating from the Better Business Bureau and 71% of their TripAdvisor reviews were poor or terrible, compared to 27% for Allegiant, 26% for United and 6% for Southwest.
Now, though, they aren’t just stranding customers. Their cutting flights. And they haven’t even shown up at one airport — and is ducking the airport’s calls and emails trying to find out why.
Qantas needs to position an Airbus A380 to Tokyo for a charter flight and so it’s making at A380 available to frequent flyers for redemption. All seats on the aircraft will be available for saver redemption.
This flight is an interesting frequent flyer concept — and one that’s been done by other airlines before and which will be done by others again.
Myanmar National Airlines flight UB103 from Yangon to Mandalay arrived on time Sunday morning — but the nose gear on the Embraer ERJ-190 failed to extend.
After a go-around and a failed attempt at an alternate gear extension plane entered a holding pattern to burn off fuel and then the crew executed a ‘nose up’ landing, where they keep the plane’s nose up as long as they can “bringing the aircraft to a halt on the runway on both main gear struts and the nose of the aircraft.”
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
US airlines reported $4.9 billion in checked bag fees in 2018, up from $4.6 billion in 2017 according to data released by the Bureau of Transportation Statistics. That’s often taken to mean money they’re making on checked bags but it’s highly misleading.
Icelandair is offering business class between the US and Reykjavik from $740 roundtrip. I frequently see US East Coast – Iceland for around $1800 round trip. This is a much better fare, and deep discounts are available even from farther West where prices are generally higher. And the great thing is this deal is even available during summer, which is a great time to visit Iceland!
You can fly from Boston ($740), Washington ($790), Montreal ($740), Chicago ($740), Orlando ($860), Tamps ($860), Vancouver ($820), Denver ($840), and Seattle ($860).
The Alaska Airlines Visa Signature is offering 40,000 Mileage Plan miles and a $100 statement credit after $2000 spend within 3 months. The card has a $75 annual fee.
The value proposition for Alaska miles of course is their myriad airline partnerships and reasonable award chart. Cathay Pacific (which Alaska admittedly has less access to award seats on than other Cathay partners do) is an especially great value as is Japan Airlines.
The National Education Association, the teachers’ union, is threatening a boycott of Delta. Their President has sent a letter to Delta President Glen Hauenstein, and they’ve tweeted “We won’t be flying Delta.”
Here’s the NEA’s letter to Delta.
There are several services that will do the heavy lifting for you if you’re owed compensation, in exchange for a percentage of the proceeds. Many customers can’t be bothered to deal with compensation on their own, or fight for it when an airline first denies a claim.
One such company is AirHelp, and they have their own ranking of airlines based one third each on on-time performance, their rating of service quality, and how good the airline is at honoring compensation claims.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
