About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Chase Launching New ‘Sapphire Banking’ August 27

chasebank
Aug 07 2018

After Chase introduced their Sapphire Reserve Card they immediately took a $200 – $300 million hit to their bottom line. They took another $330 million charge in the just-completed second quarter for rewards expense.

The strategy then for making money on affluent customers moves to cross-selling, which is why they’ve offered points bonuses for new mortgages. Here’s the next stage.

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Great ANA First Class Award Availability, and a Brief Window to Book at a Discount

first class cabin
Aug 07 2018

There’s a 30% bonus on transfers from Amex to Virgin Atlantic right now and Virgin offers the cheapest US-Asia first class awards on their partner ANA.

So it seemed worth taking a look at ANA first class availability. And right now the Houston and Chicago routes especially have great availability beginning in 2019 through end of schedule.

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Book 3-Cabin International First Class With Delta Miles (For Real)

china eastern airline cabin
Aug 07 2018

China Eastern flies Shanghai – New York, Chicago, Los Angeles, and San Francisco (they also serve Honolulu, but with equipment that lacks a first class cabin). Beyond Shanghai of course you can connect to myriad destinations.

Delta of course owns a piece of China Eastern, so I choose to believe this is intentional, making that airline’s best product available for redemption by SkyMiles members.

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Taiwan May Retaliate Against Airlines for Complying With Chinese Speech Demands

temple
Aug 07 2018

When the US administration amped up trade rhetoric on China, China began squeezing US companies especially ones with visible brands. Marriott fired a social media employee who ‘liked’ a Friends of Tibet tweet, and even self-reported a banned book in the lobby of one of its hotels. China has insisted travel companies not list Taiwan as a separate country.

Of course, they’ve largely complied. US airlines though haven’t gone so far as to identify Taiwan as explicitly part of China as many world airlines have. Indeed US airlines are trapped between their Chinese regulators and needing to appease the government at home which has publicly rebuked China for attempting to regulate US corporate speech.

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