May
12
2017
Many of things I probably knew and yet digging through data still found them surprising.
11 Surprising Things I Learned About the World’s Airlines Today
About Gary Leff
Love & Hip Hop Star Booted from Delta Flight For Boarding With Glass of Wine In Hand
May
12
2017
Basic principles: Airline flights aren’t “BYO.” If the demands the alcohol you brought on board to drink, you had better give it up.
Alaska Airlines Offers Elite Status Extensions and How to Know an Airline CEO is Lying
May
12
2017
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
TSA Lying to the White House? Behavior Detection Officers Not Redeployed to Front Line Screening
May
11
2017
The TSA has had employees roaming the airports watching passengers, using their spidey senses to figure out who might be a terrorist. They get a couple of weeks of training — not a graduate degree — and the training isn’t really backed up by any science.
Four years ago the Department of Homeland Security’s Inspector General concluded that the TSA’s behavior detection efforts didn’t work and racially profiled. The TSA literally has no science in its files to support its efforts.
American Handed Out Big Raises to Employees, Can We Count on Promised Improvements In Customer Service?
May
11
2017
A week and a half ago American unilaterally offered raises to pilots and flight attendants before contracts were up. Over three years this costs the airline an extra billion dollars.
In the airline’s earnings call Parker said he’s “highly confident” that increased pay and increased revenue are “correlated.”
Five $100 Hotel Nights Earns a $700 Free Night and Get Compensation for Missed Flights From an Airport
May
11
2017
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Why United is Uncompetitive, and Their Only Hope is Ignorant Customers Who Don’t Know Their Choices
May
11
2017
I was looking at the 3:35pm United Express (GoJet) flight. The $53 fare was for Basic Economy. Customers don’t get preassigned seats, can’t make changes (of course change fees are normally $200, so it’s effectively full forfeiture anyway).
By having Basic Economy passengers board last the airline is able to segregate them and easily ban them from bringing full-sized carry on bags onto the plane.
Air Canada Launching New Frequent Flyer Program in 2020, Ditching Exclusive Deal With Aeroplan
May
11
2017
Aeroplan announced last night that discussions with Air Canada on extending their relationship had broken down.
Air Canada announced this morning that it’s going to launch its own new loyalty program when Aeroplan exclusivity ends in June 2020.
Here’s what to expect.
Customs Even Worse Than TSA? Hazes Officers on ‘Rape Table’ to the Theme from Jackass
May
10
2017
We give up our traveling freedoms in the name of security, even skeptics say ‘well of course we want 100% safety’ but occasionally criticize certain measures that do literally nothing to improve security or are actually counterproductive.
When in fact we don’t want 100% security.
Know Your Benefits: Amex Platinum Medical Evacuation Claim on Award Ticket Saves $275,000
May
10
2017
Reader Arthur‘s parents were in Singapore on an award trip he helped to book using Membership Rewards points transferred to Singapore Airlines Krisflyer. Taxes were paid with his father’s American Express Platinum card.
They flew Atlanta – New York JFK on a Delta economy award and then New York JFK – Frankfurt – Singapore in Singapore Suites. During the trip Arthur’s father had a heart attack.
