If a customer flying on a Basic Economy fare is forced to check something that’s then damaged, the whole thing could boomerang. We all know what happened when musician Dave Carroll checked his guitar on a United flight.
After British Airways more or less broke its flight attendants union in 2010 — flight attendants went on strike, BA continued flying with replacement workers — the airline got a two-tiered wage structure. New flight attendants were paid substantially less, although at least for awhile customers found that they provided much better service.
But those new flight attendants are planning to strike… again.
On domestic US flights I hear announcements all the time asking passengers to use the lavatories in their “ticketed cabin” only.
While in general I think there should be a preference to use the lavatory in your ticketed cabin, rather than just “whichever is closest to you” (so someone in the bulkhead of coach should still walk to the back of the plane to use the lav) I also think there are clear exceptions to this.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Last night American Airlines flight AA730 from Charlotte to London discovered problems with its flaps shortly after takeoff. There were 258 passengers and 16 crew onboard.
American Airlines is reporting that Qatar Airways CEO Akbar al-Baker and American Airlines CEO Doug Parker have discussed Qatar acquiring a 10% stake in the airline.
Etihad has announced big changes — cutbacks and new initiatives to raise more money from passengers.
Virgin Atlantic is 49% owned by Delta. It is no surprise that an already largely-mediocre program has been getting worse — first late last year and now announced for Delta earn and burn.
On the other hand it is only 49% owned by Delta so they still offer award charts and inform members in advance when they are devaluing the program.
After landing off my Etihad flight from Abu Dhabi I needed to connect in Melbourne to finally reach Sydney. First class award space on the non-stop Abu Dhabi – Sydney flight never opened, and I had decided to take this connection rather than Qantas A380 first class non-stop to Sydney from Dubai.
Hyatt is letting folks know that the signup bonus for the Hyatt Credit Card will be changing on June 29, 2017. Get in while you can.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
