If you don’t trust your travel provider year-to-year, why would you trust them to honor a lifetime of loyalty when they’ve already gotten your money?
In an era of enhancements to give members what they want, and mergers that take the best of both programs to create a best in class experience (gosh, has that ever really happened?) trust is simply to eroded for the lifetime offer to lock me in to behavior and investment and loyalty today.
Flight attendant Nadine DuVal shared her thoughts with me, and I asked if I could share them with readers. She gave me explicit permission to use her name, which seemed appropriate because the thoughts are so personal, and I want to make clear she’s speaking for herself only and not her company.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Several top American Airlines executives — President Robert Isom, Executive Vice President – People and Communications Elise Eberwein, Executive Vice President of Corporate Affairs Stephen Johnson, and Chief Financial Officer Derek Kerr — gave up their rights to severance if fired or if American Airlines is acquired.
Amazon will give you 3000 JetBlue TrueBlue points for joining Prime by May 8 That’s like a 40% rebate.
JetBlue also has ongoing earning with Amazon of 3 points per dollar. You should be earning points for what you buy at Amazon anyway.
Sunday night’s Aeroflot flight SU270 from Moscow to Bangkok hit severe turbulence and 20 people were severely injured.
Donna Wiegel was flying Baltimore – Chicago last month. She has “a lot of respiratory problems and asthma” and avoids being near cats. She spotted one at the boarding gate. And though she asked the gate agent to seat her as far away from the cat as possible, once on board she discovered she was only a ‘few rows away’.
Here’s how to handle onboard allergy issues.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
IHG Rewards Club is running a 50% off award night redemption sale for Mexico, Latin America and the Caribbean. Book by May 7 for stays in May and June for half the points.
American Airlines says they’re planning to add seats to domestic planes.
I assumed at a minimum this referred to legacy US Airways Airbus A321s. There’s a rumor though that already-squeezed Boeing 737-800s will go from 160 to 174 seats.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
