About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

More articles by Gary Leff »

Are Norwegian’s Cheap Flights Sustainable In the Face of Their Rising Costs?

plane on runway
Jul 18 2017

Brand new planes — Boeing 787s and Boeing 737s — are expensive. Ramping up quickly; attracting, hiring, training new crew; setting up new stations and new hubs even; generating consumer awareness are all expensive.

So it’s not surprising to see the Wall Street Journal covering challenges at Norwegian “You Can’t Build a Low Cost Airline Without Low Costs.

Continue Reading »

The Daily Show Skewers Ann Coulter’s Delta Rage

Jul 18 2017

Delta moved Ann Coulter out of the seat she selected and paid for on a Delta flight from New York to Florida. Coulter went on a tweetstorm.

I’ve never been a fan of Ann Coulter. She was disserviced. She was less than charitable in suffering that. Still relative outrage belongs focused on Delta, and it would be if Ann Coulter wasn’t otherwise such a polarizing figure offensive to many.

Continue Reading »

Jet Airways Severs Ties With 4 Star Alliance Airlines While Delta Plays American for the Greater Fool

Jul 18 2017

American Airlines Chairman and CEO Doug Parker needs to get the memo that Delta is not his friend and that American’s interests aren’t the same as Delta’s.

In going along with Delta’s interests, copying Delta’s strategies, Parker is being played for the Greater Fool. But not the good kind Olivia Munn talks about.

Continue Reading »