In business class meals may be quite nice, Austrian Airlines and Singapore both stand out as carriers that do a great job. But it’s still an assembly line, you have a lot of passengers to feed. First class should be more customized.
Airlines are one of the most heavily regulated industries in the country. Deregulation just meant the government no longer determines who flies where (although in some cases they still do) or how much they’ll charge.
They fly to the same government-owned airports. Their customers go through (mostly) the same government-operated security checkpoints.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
In order to understand why you’re seeing saver awards at a given time on a given flight — and why you’re not — we need to understand how airlines think about award space.
In January Emirates rolled out paid access to its premium lounges in Dubai for passengers flying Emirates (or Emirates codeshares on Qantas).
Now they’re leveraging their lounges to attract even economy passengers.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
It’s often been said that there are two kinds of luggage: carry on and lost. Add a third kind to the mix… damaged.
I’ve frequently argued that Pakistan International Airlines is the worst airline in the world. But what’s finally got the government’s attention isn’t sacrificing a goat for safety or flying with more passengers than seats (and making customers stand for 1700 miles).
Instead there’s now a corruption probe over a wet lease deal with SriLankan in which PIA spent $19 million to lease an Airbus A330 for 6 months in ‘the most profitable deal SriLankan ever had’.
A REX (Regional Express) Saab 340 turboprop flying from Albury, Australia to Sydney lost a propeller… and when they lost it, they really lost it, fortunately it didn’t bonk anyone on the head on the way down.
The Trump Administration’s proposed budget eliminates the non-essential Essential Air Service program.
Created in the late 1970s as a temporary measure to soften the blow of deregulation, it’s a perfect example of the old axiom that there’s nothing as permanent in life as a temporary government program. The legislation included a ’10 year transition’ period in which small community service could receive subsidies. This was supposed to end in 1988.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
