About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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How A Reader Got Reimbursed for Meals and Hotel After a Weather Delay

airline checker canceled flights
Aug 19 2015

I write about credit card trip delay coverage — how your credit card used to purchase tickets may cover the costs you incur during a long delay, like the price you pay for a hotel room and your meals too.

This really needs to be shouted from the rooftops since travel does get messed up, people do incur costs, and most get frustrated and leave real money on the table.

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Delta Fixes Partner Award Booking and Improves Korean Air Availability in a Big Way

Aug 18 2015

Delta had a major glitch where you couldn’t see any award availability on partner airlines on their website when searching one way. They’ve fixed that. But they’ve also done something much better.

They used to black out Korean Air award redemption for nearly one third of the year. They just updated their terms and conditions to fix that, breaking out the different regions of the world which are supposed to have different ‘high demand dates’ in Korean’s program. Now you can use your miles for travel on Korean Air much more freely!

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A New Opportunity for Airlines to Lose Lots of Money: Scheduled Air Service to Cuba Could Resume By End of Year

capital building
Aug 18 2015

Now that Americans are traveling to Cuba again and the US embassy in Havana has re-opened, the Obama administration is looking to allow scheduled air service between the US and Cuba (rather than just charter flights) by the end of the year. A key stumbling block is allowing Cuba’s state airline Cubana de Aviación to fly to the US.

There are several reasons to think these flights will be big money losers.

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