About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

More articles by Gary Leff »

Please Please Please Don’t Regulate Airline Seat Sizes, My Wallet Thanks You!

Sep 07 2015

There’s a current call for the federal government to impose ‘minimum seat standards’ on US airlines. However there’s absolutely no evidence that current seat sizes ‘threaten health’ or ‘safety’. But requiring bigger seats and more legroom will have one obvious effect: raise prices.

Right now consumers can choose the level of comfort and price they’d like to buy. Proposed regulations would simply make current inexpensive options illegal and force everyone to buy a product they may not want to pay for, especially shorter people or for shorter flights.

Continue Reading »

Should Employees Be Upgraded Before Elite Passengers?

Sep 05 2015

Reader Jason asks, “You’ve long supported [American]’s no-complimentary-upgrade policy for lower elites. You’ve said this policy keeps the [first class] cabin emptier for top elites. But on my last two AA flights the [first class] cabin was completely full — and occupied largely by non-revs.”

I don’t think that’s the reason I’ve said I like American’s policy… but let’s talk about employee upgrades, and unlimited complimentary elite upgrades.

Continue Reading »

How to Secure Award Tickets When Transferring Points Takes Time

Sep 05 2015

Reader Jesse asks for a Starwood points strategy: “I understand that many airlines release more award seats close to the dates. Well, I am ready to transfer up to 200k SPG points to make first class award seat dreams come true. But I heard SPG takes up to 2 weeks to transfer points. How would you know which airline program to transfer the miles to so they would get there in time?”

Continue Reading »