About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Hyatt Speaks Out on Hotels Playing Games With Reward Space and Confirmed Upgrades

Jun 27 2015

This week I wrote about two significant challenges with the Hyatt Gold Passport program.

Yesterday I spoke with Jeff Zidell, Hyatt’s Senior Vice President for the Gold Passport program, about these issues.

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Challenges Upgrading a Family of Four on an International Trip

Jun 27 2015

American AAdvantage gives (8) confirmed systemwide upgrades each year to their 100,000 mile flyers (Executive Platinum members). In addition, four systemwide upgrades are awarded upon achieving lifetime Platinum status (2 million miles) and at each subsequent million mile threshold.

These can be used to upgrade one direction of flying on American flights on just about any fare.

Reader S. asked about using his American systemwide upgrades for a family of four traveling together on American Airlines.

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ACT QUICKLY: United’s Premium Newark-Los Angeles/San Francisco Flat Bed Awards Are Wide Open

Jun 26 2015

United is ending service at New York JFK October 24 and increasing the number of flights they operate to San Francisco and Los Angeles from Newark.

They’ve loaded those additional flights into the schedule. All are operated by internationally-configured Boeing 757s with lie flat beds in business class.

And award space is wide open.

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New Pyongyang Airport Terminal is Absolute Perfection! Built in Harmony With Modern Aesthetic Taste and National Character!

kim jong ung looking over balcony
Jun 26 2015

Earlier this week, Kim Jong Un visited the new domestic terminal of Pyongyang International Airport.

The terminal was ordered built in July 2012 because the existing domestic terminal was seen as too run down compared to what countries around the world had. Last November much of the work was ordered torn down and redone because the project didn’t “reflect North Korea’s “Juche” (self-reliance) philosophy and national identity.” (The official in charge was purged.)

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A Nose Under the Tent that Could Help Bring Competition to the US Airline Market

Jun 25 2015

European discount carrier Norwegian Air Shuttle has both lower costs than their US and European counterparts and lower fares. They fly to the US, and are awaiting approval for their even lower-cost Irish subsidiary to do so. US airlines (and labor groups) want to stop Norwegian also because of the airline’s lower costs.

Today’s big airline news is that Norwegian has announced that they will separately take advantage of Europe-US Open Skies agreements by flying from French Caribbean islands to the US using new Boeing 737s.

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