About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

More articles by Gary Leff »

Think Airlines Are Squeezing You For Profit? The Truth About Seat Size Will Surprise You

Jan 04 2025

Christopher Elliott has a rather silly piece that argues “Plane seats are too small: Airlines continue to prioritize profit over comfort, safety.”

I wonder if he knows that the U.S. airlines with the least space per passenger also generate the least profit? Spirit Airlines is in bankruptcy! Frontier Airlines is struggling. Airline margins overall are small, underperforming most industries even for the most profitable players.

Continue Reading »

‘Delete The Video!’ American Airlines Traveler Confronts Flight Attendant Over ‘Antisemitic’ Pin—Police Intervene And Take His Side

Jan 04 2025

The man approached two female flight attendants, one wearing the pin, and recorded the interaction. He accused them of antisemitism, while they say he isn’t allowed to record them and that he touched one of them. They wouldn’t let him leave the plane while police were called. Police backed him up on the recording, and the footage is being shared broadly online.

Continue Reading »