Southwest Airlines held its second quarter earnings call on Thursday. And with the airline completely upending its business model, the quarter is a good opportunity to check in with how things are going.
I really feel like Chase and Southwest could have done better here, though things are moving quickly with changes at Southwest and I suppose they didn’t have as much runway as they often do with such product refreshes.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
American Airlines CEO Robert Isom sharply criticized Delta Air Lines for using AI to manipulate ticket pricing, calling Delta’s approach “bait and switch” and “not appropriate,” pledging American won’t follow suit.
An American Airlines passenger shares how her flight crew saved her from a sexually predatory seatmate.
Angelina Jolie and Salma Hayek were spotted flying commercial, traveling together on Aeromexico Connect from Mexico City to Veracruz.
They arrived around noon, and ate together at Johnny Rocket’s prior to baording their flight where they posed for photos with several diners.
The group was singing Hebrew songs onboard the Airbus A320, triggering objections from crew. Vueling staff reportedly called Israel a “terrorist state” and didn’t want Hebrew singing onboard. The camp director, a 21‑year‑old woman, was forcibly removed from the aircraft and “arrested and beaten.”
American Airlines, United and Delta all now charge more on some routes when a traveling is flying on their own than when they’re booking for two or more passengers – at least on some routes. But there may be a simple way around it.
Brazilian Jiu Jitsu black belt Aaron “Tex” Johnson was kicked off a Southwest Airlines flight after getting into a confrontation with another passenger and with crew.
There are reports that the initial breathalyzer reading may have been wrong, and the pilot may have been legal to fly.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
