About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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The Children’s Toy That Was Banned From Planes By The FAA

Feb 11 2024

1999’s big toy innovation was Furby, a robot toy that was kind of like a furry, colorful owl. 14 million were sold that one year alone. As long as it had batteries, Furby was on and talking. It began by speaking its own Furbish language, but as it listened to its owner it would learn English. Tickle the Furby and it might kiss you. If you rewarded that behavior with pets, the frequency of kisses would increase. If you had two Furby (Furbies?) they would talk to each other.

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Gratuities Gone Wild: You’re Now Expected To Tip When An Agent Rebooks Your Flight

Feb 10 2024

Tipping is out of control. We now get presented with an option to tip even at self-checkout. At the Austin airport I was asked to tip when buying a water from a machine that was programmed not to accept $0 as an input.

The U.S. tipping culture always seemed strange, with customers supplementing worker wages, but this used to be limited to personal services provided by low wage workers. Now it’s everywhere.

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