About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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$300 Washington DC to South Florida in First Class

US Airways has a $134+tax fare each way between Washington National airport and Fort Lauderdale. Decent enough fare during normal times, it prices out at about $309 roundtrip. But this is a first class fare. (And this morning it was pricing out about $50 less!) West Palm Beach is available for $399 roundtrip all-in.  Compare this to American’s discounted “KUP” fare, DC to Miami of about $900 roundtrip. First class for the price of advance purchase coach, the fare won’t last long for sure. It’s an “A” fare which is discounted/restricted first class so it’s non-refundable and carries a $150 change fee.  Fare basis is AA7UPN.

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A Good Time to Book Way Ahead for Transpacific Premium Award Travel

I don’t usually talk about planning award travel ten months off, but I happened to notice today that there are tons of dates in January, 2010 available where All Nippon Airways is offering two first class award seats, Chicago – Tokyo. I didn’t check the reverse, or other gateways (New York-JFK, Los Angeles, San Francisco… sadly ANA is pulling first class from Washington-Dulles in July, and first class award seats departing Japan have been harder to secure in the recent past) but if you’re having difficulty getting back my suggestion is to search first class awards on Asiana — Seoul – JFK, Seoul – Chicago, and the ubiquitously available Seoul – Los Angeles (this is certainly the most available transpacific flight in first class for an award, offering seats nearly every day of the year…

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Why Different Members Receive Different Mileage Offers

Different customers get different mileage offers, and Chris Elliott thinks it’s discriminatory. Which is rather silly. Different members with very similar profiles will get different offers precisely because their profiles are similar. It’s called “split testing.” You want to know what offer gets the strongest response. And in order to do that you need to compare people with similar profiles, and vary only the offer. Perhaps you get the same response giving 1500 vs 3000 miles, in which case you want to give out fewer miles. Perhaps 3000 miles seems ‘too good to be true’ and people ignore the offer. Or perhaps there are even more offers out there, say a 10,000 mile offer. Maybe 1500 isn’t enough to get a response but the response rate is virtually identical for all offers above 3000. The…

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Time to Redeem Those bmi Miles! First Class Awards Getting More Expensive…

bmi Diamond Club is increasing the cost of first class award redemptions by 25% effective May 1. First Class award flights Miles only  Miles plus Cash  Current  x 2 Miles x2      Cash x2 From 1 May 2009  x 2.5 Miles x2.5   Cash x2.5 In addition to charging 2.5 times the miles (instead of double) for first class compared to coach, whether for an all-miles or a cash and points award, they are also imposing a 10,000 mile surcharge each way for Lufthansa First Class. It’s not 100% clear whether this applies to both all-miles itineraries or to cash and points itineraries as well. If the latter that would actually be an improvement, because currently cash and points awards cannot include Lufthansa First Class. My assumption is that there’s too much availability in Lufthansa first, the it’s…

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Westin Maui

I was recently at the Westin Maui, which is a lovely property but hardly for me. I knew exactly what to expect and the hotel absolutely lived up to expectations. It’s a large upscale (though not luxury) property on the beach in Maui. In general I’m not a fan of 700-plus room resorts. Of course, the island of Maui itself is quite beautiful. The Westin Maui is a factory. It’s a lovely physical property right on the beach, with a network of several pools. Despite taking up much geography with their pools, on a busy weekend there are never enough lounge chairs. Guests arrive down at the pool area at 8am or so, put out their towels and maybe a book, and then depart for the better part of the day. The hotel has a…

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I’m Getting Sick and Tired of United’s Approach to Transcon Upgrades

There are 18 open first class seats on the seatmap of a mid-day 757 (the flight shows F9). It’s within the 1K upgrade window. It’s within the Premier Executive upgrade window. There were no upgrade seats available before the 1K window, and there still aren’t. Do they really expect to sell possibly 75% of the cabin in the next 3 days? Sometime around August of last year United just about stopped making advance upgrade inventory available on its flighs between Washington-Dulles and California. There’s the occasional flight with a solo upgrade seat, the occasional redeye with more than one, but advance upgrades on transcons seem to be a thing of the past to and from DC. Connecting flights, e.g. Dulles or National to the West Coast via Chicago or Denver, are much more confirmable in…

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Free Choice Hotels Gold Status

Choice Privileges is offering complimentary gold status just for signing up, plus 500 bonus Delta miles with your first stay. Gold is their first tier of elite status, usually obtained after 10 nights in a calendar year, and isn’t particularly rich in offers (though it’s easier to redeem Choice award nights as a Gold). I’m not particularly keen on staying at Choice properties most of the time, my own personal preference, but a hat tip to the lovely partner hotel redemptions that they offer.

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The End of the Meaningful Best Rate Guarantee

Wyndham’s generous best rate guarantee, offering a free hotel night when you find a lower price for one of their properties on a competitor website, is ending March 31. Apparently beginning April 1 they will only give you a 10% discount. Goodbye meaningful best rate guarantee. I wasn’t a big Days Inn and Ramada free night guy myself, but I know that many benefited greatly from this program. Now their offer is pretty toothless, more or less on par with competitor chain offerings (some of which are a little richer, offering choice of points instead of a discount – useful when staying on someone else’s dime).

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Dulles and Reagan National Propose a Tax on Hotel Shuttles

Upgrade: Travel Better has the story on my local airport authority run amok. They don’t like consumers choosing airport hotel ‘park and fly’ rates, they lose revenue, and so they’re going to require the hotels to pay to pick up and drop off passengers at the airport. The authority will hold two public hearings next month on a proposal to adopt, “with the full force and effect of law,” a requirement that area hotels pay a $2.50 fee every time a hotel shuttle picks up passengers at Ronald Reagan National or Washington Dulles International airports. The reason for the fee: “In effect, by offering competitive off-airport parking and providing courtesy service to the airport’s primary curbs, local hotels are diverting a portion of revenue that would otherwise be received by the Airports Authority through either…

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1000 Northwest Miles for Shopping Through Their Portal

Northwest Worldperks is offering (registration required) 1000 miles for shopping through their portal if you haven’t done so in the past 3 years. Any single purchase made through March 31 should qualify, so either make a purchase through them that would have otherwise been made or find yourself a truly inexpensive ($1ish) item, or buy a gift card with free shipping for something you’ll spend on later. Purchases from FTD, Teleflora’s Flower Club, 1-800-FLOWERS.COM, Bose, Sealy, 1-800WINE.COM and Vinesse do not count towards the bonus. If you aren’t sure whether you’re eligible because you don’t know whether you’ve made a purchase through the Northwest mileage mall during the past three years, don’t worry. Northwest knows — if you aren’t eligible for the promotion it won’t let you register. So go ahead with the registration, you’ll…

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