I wrote that a revolt against the contract was brewing for both legitimate gripes and misunderstandings.
Ultimately 71% of voting flight attendants rejected the contract, with 92 of those eligible casting ballots.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
by Gary Leff
I wrote that a revolt against the contract was brewing for both legitimate gripes and misunderstandings.
Ultimately 71% of voting flight attendants rejected the contract, with 92 of those eligible casting ballots.
by Gary Leff
Now we see how paid seat assignments are working out for the airline, which they’re selling now for flights starting January 27, 2026. They don’t seem to have figured out the revenue-maximizing formula yet, or they don’t have the technology fine-tuned yet to adapt seat fees by market easily.
by Gary Leff
When she called American to book the infant fare (“INF”) she was quoted $386. She expected that, so she paid up. However she was also charged $3,674 for an additional paid ticket for herself at the same time. Oops!
by Gary Leff
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
by Gary Leff
I’ve covered the man who cooked baby back ribs in a hotel bathroom before. He took his talents to the sky, cooking up a snack of garlic shrimp and mash – in a Delta Air Lines lavatory.
He memorialized the feat with a video in which he opens declaring that he’s got a “terrible idea.” You can see him bringing his supplies through a TSA checkpoint and he is fully aware that it “looks like a bomb.”
by Gary Leff
Flying once used to be the province of the wealthy, and business men (definitely mostly men, United Airlines even used to have ‘Men Only’ flights) but now it’s become far more democratized. Airline deregulation brought lower fares, and the U.S. has become far wealthier. At the same time, being able to fly is an immense privilege.
by Gary Leff
At this point I think that Capital One has the two best credit card lounges in the United States – their JFK lounge, and their ‘Landing’ tapas restaurant at Washington National airport in D.C..
by Gary Leff
There are 3 United Airlines United Clubs in Denver, plus the grab ‘n go Club Fly. One of the two clubs on the B concourse is currently closed. The lounge on the A West concourse near gate A25 is just a couple of years old. It’s big, it’s bright, and there’s plenty of seating.
by Gary Leff
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
by Gary Leff
The General Manager of “an extended stay Marriott property” that they don’t want to name went looking online for guest advice on making their property more attractive. In the process of soliciting guest input, they reveal some fascinating takes.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »