A Delta passenger flying from Salt Lake city to Minneapolis declared that as a first class passenger, they had paid to use the first class lavatory – and wouldn’t wait for the pilot to finish his turn. And he wouldn’t suffer the indignity of using the bathroom back in coach, either.
There seems to be concern about their proper handling of money, including government-mandated payments.
A brawl broke out Friday near Spirit Airlines gates in Atlanta. This wasn’t just a fight, it was a collective terminal velocity of fists. Dozens of travelers engaged in a melee, throwing punches and kicks in the crowded gate area. Parents can be seen frantically pulling their children away from the violence as the terminal filled with screams and commotion.
Marriott responds that it is not a brand-wide change, but it is a change at this hotel, “This test is being run by the St. Regis Macao and not as part of a broader program change.”
This suggests that (1) Marriott is ok with the change, (2) Despite it violating the program’s terms and conditions. And it’s unclear what the result of this test will be – a permanent change at one property, or a test of a broader St. Regis change (aligning the brand closer to Ritz-Carlton)?
Austin airport is currently tendering a request for proposal for a financial institution lounge project. Their goal is to open an American Express Centurion lounge, Chase Sapphire lounge, or Capital One lounge as part of the “West Infill” project that’s currently under construction.
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JetBlue flight 33 to Paris was delayed an hour and a half to find a replacement pilot last night, because police officers boarded the aircraft and removed one of the cockpit crew on an outstanding warrant for second-degree sex exploitation of a minor.
Video shows a truck pulling the fuselage of an Airbus A330-200 on February 18 in Tianjin, China. It caused a traffic jam as the aircraft maneuvered through local roads on its journey to the Sunrise Dongjiang Camping Base where it is being repurposed into a tourism complex featuring flight simulators, aviation education, and dining and will open to the public on May 1, during the May Day holiday.
There are going to be lawsuits, but call me crazy, maybe it makes sense to wait for more information to come out about the incident in order to form a cause of action. There’s a rush to the courthouse, though, for lawyers to lock in client representation:
Boeing has had production issues, and deliveries of their Boeing 787-9s to American have been delayed. But American couldn’t have flown these planes even if Boeing could have delivered them. That’s because the business class suites hadn’t been signed off on by the FAA, on something of a technicality. Again.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
