About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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“Delete Every Hotel Selfie—Even If It’s Private”: British Airways Threatens To Fire Flight Attendants Who Don’t Comply

Jun 04 2025

British Airways has a bizarre new policy for flight attendants and pilots, prohibiting them from posting any photo or video taken at a layover hotel. That applies inside the hotel, outside the hotel, and even in the parking lot.

They’ve even been told to comb through their existing social media feeds and delete every trace of past hotel content They have to do this “even if the account is set to private” – or risk firing.

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Southwest Flight Delayed By Preboarding Miracle: ‘They Needed Wheelchairs To Board—But Walked Off Just Fine’

Jun 04 2025

Southwest Airlines had to take a delay on a flight from Las Vegas to San Jose on Thursday because of the sheer number of passengers in wheelchairs. At Southwest, customers asking for wheelchair assistance get better seats for free – and then usually walk off the plane and all the way out the terminal themselves on the other end of the journey. They don’t all need a wheelchair. They’ve just cracked the code.

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