About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Flavor Flav Suits Up As Southwest Flight Attendant—Passengers Get Snacks And Hype With Every Bite

Aug 23 2024

Rock ‘n Roll Hall of Famer and founding member of Public Enemy Flavor Flav handed out snacks on a Southwest Airlines flight. He says he ran into some flight attendants in Paris during the Olympics and they invited him to do it – along with making the landing announcement – on his next flight. Well, they were crew on a trip he was taking and why not?

Yeah, boyeeeeee!

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Alaska Airlines Rewrites Its Press Release, Merger With Hawaiian Airlines Not ‘Approved’ After All

Aug 23 2024

Everything is securities fraud? If DOJ sues to block the deal prior to close there will almost certainly be a shareholder lawsuit. Nonetheless, Hawaiian shares haven’t fallen in after-hours trading and remain well north of $17 per share, suggesting an expectation that the deal will still close despite this change in language.

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Chick-fil-A Run Costs NY Politician His American Airlines Flight—And A Shot at Running The Airport

american airlines front desk
Aug 22 2024

A New York politician demanded ‘don’t you know who I am?’ when being denied boarding from an American Airlines flight. But the gate agent didn’t know, and didn’t care.

Albany County Executive Dan McCoy was headed to the Democratic National Convention, but missed his flight when he left the gate area to grab a Chick-fil-A sandwich. He returned with the boarding doors to his flight closed.

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Southwest Airlines Faces Critical Decision: Ending ‘Bags Fly Free’—Could It Sink The Business?

Aug 22 2024

Southwest Airlines is beginning redeye flights. They’re working on premium seating and assigned seats. They’ve been slow in most of their new efforts, and are being dragged into change faster by an activist investor. But some of what’s under consideration could do real damage to the Southwest brand and the multiples that their stock has been able to achieve – and alienate customers who are fanatically loyal.

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