Category Archives for Airlines.
United Airlines passengers were greeted with a stark message on their seat back entertainment screens when they boarded a recent flight to Chicago O’Hare. The airline’s message to its customers: BITE ME, or rather every seat back screen showed the greeting: “Welcome aboard flight BITEME1 to Chicago.”
I shared a galley photo of the $16 steak sandwich which is more of a roast beef. And I finally had the chance to try it this week.
The incident occurred in Singapore, where the 37-year-old flight attendant had placed a mini camera in a bathroom shared by crewmembers. Intending to covertly film his colleague, he entered the bathroom early in the morning and positioned the camera strategically, pointing it toward the toilet area, concealed beneath a towel.
A United Airlines passenger’s complaint is getting a lot of attention after she and her fiancé booked business class seats from London Heathrow to Chicago, only to find that the airline bumped the fiancé to coach in favor of an employee.
American Airlines is eliminating their mileage upgrade award chart August 12th. They’re replacing it with ‘instant upgrades’ using cash or miles. You’ll be charged a variable amount for upgrades, and you pay either the asking amount in money or the ‘equivalent’ in miles which will mean a low value per mile (almost certainly something around 1 cent per mile or a little higher or lower). This copies Delta Air Lines, and represents a significant hit to the value of miles for upgrades.
After a brief, steep climb to roughly 625 feet, the aircraft issued a mayday, lost radio contact seconds later, and came down in the densely populated Meghani Nagar district.
When the ‘solo traveler surcharge’ news was first broken by Thrifty Traveler, Delta and United pulled these fares from the market. American – which by all accounts was first to implement this idea – pulled only some of their fares. However, they’ve largely returned.
The airline can start putting up flight attendants in much lower quality hotels during their layovers. Instead of business class hotels, we could start to see hovels.
U.S. airlines have been selling passenger data to Customs and Border Protection via their data clearinghouse. The government’s contract for the data prevents them from admitting where they got the data.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
