Category Archives for Airlines.
With marketing dollars from T-mobile, Southwest will begin offering free wifi to Rapid Rewards members starting October 24. The problem is that Southwest currently offers the worst wifi among U.S. airlines.
No one did more to drive consolidation in the U.S. airline industry, to get the airline industry hooked on government subsidy, or to destroy passenger experience. And he did this while furloughing more workers than anyone else in aviation history, and destroying more shareholder value than any other CEO than any airline in history.
While an American Airlines flight was pushing back and flight attendants performed the safety demonstration, a middle seat passenger told a flight attendant to “shut up,” continued to use their phone and told the crewmember she “couldn’t hear” – they couldn’t hear the safety briefing because they were talking through it.
JetBlue is expected to announce a delay to equip some of its planes with Amazon wifi, as the launch airline for the product that’s supposed to be even faster than Starlink.
Aviation watchdog JonNYC leaks the results of the vote on new Delta Europe service – and Sardinia won by a wide margin.
United flight 1996 from Chicago O’Hare to San Juan was delayed three hours when the captain spilled coffee in the cockpit. The Airbus A321neo was already taxiing out when this happened
On August 28, a Japan Airlines Honolulu – Nagoya, Japan flight was delayed because the captain decided a night at the hotel bar was more important than preparing for duty. He called in sick at the gate, admitting he’d been drinking the night before.
Spirit AIrlines blames Southwest for making them lose money, and their aircraft lessor AerCap for pushing them back into bankruptcy.
September 30 is the last day to redeem miles from one program for travel on the other airline. No changes to any redemptions for future-dated travel starting October 1.
I’d start with talking to American Airlines, get Dallas up and running 3 times a week to replace Seattle and Tokyo, and shore up finances. Once the 787-9s are operating profitably, consider whether narrowbodies make sense to free up widebody capacity for new routes – but recognize that the number of routes that will work are limited.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
