Category Archives for Airlines.
Which routes do flight attendants dread—and why? From New York–South Florida and premium transcons to L.A., Calgary, Washington, and cruise-bound Caribbean runs, crews describe the passenger behaviors that turn routine service into their least favorite trips.
On November 1 only, Bilt will run up to a 100% transfer bonus to Etihad Guest (12 a.m. Eastern to 11:59 p.m. Pacific as its headline Rent Day offer.
A flight attendant accidentally popped the slide on Delta flight 3248 from Pittsburgh to Salt Lake City on Saturday. You can see the Airbus A220 at Pittsburgh’s gate D2, and the flight wound up delayed four hours, from 5:30 p.m. to 9:11 p.m.
Flying routes like Los Angeles – Tel Aviv is attractive to flyers. This is a headline route, and drives disproportionate card spend. And it’s one where neither United nor Delta today offer service. While El Al has some brand loyalty amongst Israel flyers, theirs isn’t an especially premium product overall. American can compete here.
A Delta Air Lines first class passenger was poisoned by a toxic weed in his salad while flying Chicago to Seattle on October 21 enroute back being with his father who passed away from cancer. After reporting the meal issue on board, a flight attendant stole the evidence, he says, in attempt at a cover up.
United and JetBlue just made their mileage partnership live, allowing members to earn and redeem across both airlines. But early award pricing shows this collaboration isn’t delivering much value yet.
American Airlines’ long-delayed Airbus A321XLR finally appears ready for takeoff. Seat maps just loaded for Flight AA3 on December 18 show the debut of the carrier’s newest jet — featuring all-aisle-access business suites and premium economy cabins — confirming its first scheduled service between New York JFK and Los Angeles.
Southwest spent its earnings call congratulating itself on “record” results — but the numbers tell a very different story. Revenue is flat, profits are down, and the airline’s transformation into a fee-heavy clone of its competitors looks increasingly self-inflicted. Everything’s fine, apparently, except what they lit on fire.
American Airlines lost $114 million for the third quarter. We’re at an important point for American. They could really turn themselves around. They don’t have long to do it. Here are (6) takeaways from the American Airlines third quarter earnings call that you won’t read anywhere else.
India asked the U.N.’s aviation body to stop foreign airlines from hiring away its pilots, mechanics, and flight attendants — arguing that worker mobility disrupts the “orderly” growth of its carriers. The proposal effectively claims airlines, and the government behind them, own the labor of their people — a mindset summed up in one chilling message to pilots: “You don’t own your life — we do.”
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
