Category Archives for Airlines.
I stumbled upon a treasure trove of current data on frequent flyer programs published at the beginning of the year. Some airlines have disclosed newer data in investor filings over the past three months since this was published, however it’s still largely current.
How many members do frequent flyer programs have? When will miles be redeemed? How many miles will never be redeemed? How much will redemptions cost the airlines?
American Airlines, in a letter to employees, announced this morning that they had extended their grounding of the aircraft through August 19th.
They were explicit, though, that they believe the plane will be flying before then – and that an earlier return to service will mean using the MAX as spare aircraft to help during peak summer travel.
There’s a major difference between “know that” and “know how.” The latter comes from deep practice and a development of tacit knowledge that comes from first-hand experience. And airline executives too often lack know how in loyalty marketing and make big mistakes that undermine profits as a result.
The basis for this silly claim is, “[H]istorically, when JetBlue enters an international market, fares plummet by on average 12 per cent. Though it can be even more. Hopper pointed out that when the carrier launched flights from Fort Lauderdale and New York’s JFK to Trinidad and Tobago, it spurred savings on all airlines of up to 26 per cent.”
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Both American and Delta have invested heavily in truly usable internet, which distinguishes them both from United whose internet rarely works when I fly them.
American says they are now 95% done with their project to install satellite wifi in their aircraft, and that they will complete the project by May. What that means is that if you’re flying an Airbus narrowbody (A319/A320/A321) or a Boeing 737 you should have fast internet on board.
Airlines were ranked for their cleanliness based on traveler feedback across five areas: seating, toilets, tables, carpets, and cabin panels.
I always marvel at ANA for its cleanliness, down to flight attendants cleaning lavatories continuously throughout long haul flights.
While the TSA generally argues that ‘it’s not sexual assault when the government does it’ in the case of Linlor v. Polson they took the argument even further.
The US Supreme Court could decide if there’s any limit to TSA authority because of a cert petition recently filed.
Late last month British Airways made worldwide news when a flight scheduled from London City airport to Dusseldorf, Germany instead landing in Edinburgh. Apparently the wrong flight plan was used. The plane flew to Edinburgh and back to London City the night before and that’s what was repeated — passengers discovering the error when they were welcomed to Edinburgh upon landing.
Already we’ve seen another European flag carrier flying passengers to a wrong destination, just weeks later.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
