Category Archives for Airlines.
American Airlines Group is earning a profit, albeit less than the minimum CEO Doug Parker promised they’d ever see. Whether or not they’ll ever lose money again though hinges on the success of their frequent flyer program — and whether they can recognize they aren’t offering a flight product that customers want to pay a premium for.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Two weeks ago I reported that American would launch award redemption for premium economy this month. Awards go live tomorrow (Thursday, January 24).
We will not see any change to upgrades at this time, or upgrade awards for premium economy. This new redemption option will be for American miles on American flights only — they will not enable redemption of premium economy seats on partners, and American’s partners won’t have access to premium economy awards either.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
British Airways really should invest in re-doing their first class lounge. Recognize that British Airways is never going to provide exceptional service, but they offer decent booze. It seems to me the lounge would be better with more cabanas, and a better process to manage them, at a bare minimum.
United’s Newark – Hong Kong flight diverted to Goose Bay on Saturday for a medical emergency and that’s when things went bad.
The plane went mechanical and passengers had to stay on the aircraft overnight because there were no customs agents available. They were running out of food, and the cabin started getting cold. It was basically the plot of the 1993 film Alive.
My wife and I just flew British Airways first class. This was our daughter’s first international flight.
British Airways offers two types of seats for lap infants. They call bassinets “carrycots” and they also have “child seats.” Only the child seat was an option in first.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
When you fly domestically in “first class” you get a bigger seat usually it’s two seats next to each other versus three in coach. You get something that passes for a meal, free drinks, and a checked baggage allowance. You get early boarding so you aren’t forced to get check your carry on bag when overhead bins fill up. But as a general matter there’s not a whole lot that’s special about the experience.
Many Americans are surprised – shocked even – at what passes for business class in Europe, though. And the remarkable thing is that over the past five or six years it’s generally gotten worse.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
