Category Archives for Airlines.
Former Air France KLM CEO and current head of trade association IATA, the International Air Transport Association, explains slower growth in airline passenger travel
I used to think that New York JFK – Hong Kong and Dallas – Dubai, flights I’ve taken multiple times, were extraordinarily long. Now they’re not in the top 20 by distance.
In fact there are 26 flights that travel more than 8000 miles. Here are the longest flights in the world. How many do you know?
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Many young boys dream of growing up to be pilots. Some of them become pilots without ever giving up being 15 year old boys.
Yesterday I wrote about American Airlines Executive Vice President of People, Communications, and Public Affairs Elise Eberwein flying United in first class. She wrote a trip report on twitter documenting the experience.
Subsequently she’s shared one more detail about the flight, and I hope she does more than just write about it on twitter. She needs to bring the insight back to the American Airlines management team: the flight had no seat back video and she couldn’t watch United’s streaming inflgiht entertainment.
LifeMiles has largely taken over the old US Airways role as the ‘official consolidator of Star Alliance premium class seats’. If there are excess seats on a Star Alliance airline, those airlines are — in effect — selling distressed inventory to LifeMiles members at a discount.
Here are (4) great ways to generate LifeMiles quickly that are available right now. Two are limited-time offers, and one is brand new.
A JetBlue gate agent had people book the cheapest flight available — usually Long Beach to Las Vegas — and then rebooked those passengers for more expensive international travel.
She did this 505 times for more than 100 people between July 1, 2016 and Sept. 27, 2017, treating the customers as though they had missed flights “or experienced a death in the family.” The agent was arrested on Thursday and charged with wire fraud in federal court.
Patrisha Organo is a flight attendant for Philippine Airlines. On Tuesday she was scheduled for her check flight in order to qualify as a Cabin Crew Evaluator. On board a baby was crying. She approached the mother. The baby was hungry, but she didn’t have any formula.
She never once claimed to only be there for the flight’s safety.
American Airlines has shared with employees that there are two key drivers of premium customer satisfaction: serving a predeparture beverage and addressing a passenger by name.
American’s Executive Vice President of People, Communications, and Public Affairs flew United in first class. And she wrote a trip report on twitter…
A 31-year-old man became violent on a Korean Air flight from Los Angeles to Seoul on Wednesday.
After “using abusive language,” making threats and becoming violent he he threw his tablet device at the window by his seat.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
