Category Archives for Airlines.
On a March 22nd British Airways London – Barcelona flight a man was accused by another passenger of stealing an iPhone.
The man was searched on the flight. He showed what was in his pockets. He didn’t have the iPhone.
EU regulation 261 (2004) requires airlines to compensate passengers between €250 and €600 cash for flight delays of over 3 hours, for cancellations, and for involuntary denied boardings due to overbooking. The amount depends on the distance of the flight.
This applies to flight departures from EU countries, and it applies to flights headed to the EU on airlines based there. It also includes Iceland, Liechtenstein, Norway and Switzerland. And it applies to award tickets not just paid tickets.
I reached out to Delta and they confirmed that this is “No[t a] glitch on the award pricing” so we can apparently rely on it, until it changes again.
The British Airways Concorde Room at London Heathrow has run out of Laurent Perrier Grand Siecle champagne over Easter Weekend.
They’ve been serving Henriot out of the lounge next door. There are scattered reports that there is a modest Laurent Perrior reserve held back to be served only in the sit down dining area of the lounge.
Southwest is teasing “a whole new way to get away” on Facebook. Much of the speculation in the comments is about their Hawaii service, but the airline is pretty clear that’s not what this announcement is about.
Coast Guard Lieutenant Commander Jennifer McKay brought her 221-pound English mastiff to U.S. Forces Japan at Yokota in western Tokyo in 2016. She shipped him over in his 100 pound carrier on United for $3200.
The dog’s name is George Jefferson. And come June 1 it’s time for the Lieutenant Commander, Weezy to her Goerge Jefferson, to return home to the States. United however isn’t currently taking new pet shipment bookings.
In the days following the David Dao passenger beating incident onboard a United Express plane, the airline’s CEO was chided for bicycle riding in front of his $6 million Florida mansion. Now that mansion has him in trouble in a different way.
The State of Florida is investigating the United CEO for illegally stealing sand from a public beach to create dunes in the yard of his Florida home.
American’s new Boeing 737 MAX has less legroom in coach, no seat back video, and less recline. But the airline’s CEO Doug Parker cites that it does just as well in ‘likelihood to recommend’ scores as their other aircraft.
I’ve started filling these surveys out. I recently filled one out with Americanl, it was fairly negative about a legacy US Airways A319 flight from Washington National to Miami that was full and I couldn’t even get a Main Cabin Extra seat.
Yesterday Delta flight DL673, the daily Boeing 757 from Atlanta to Quito, Ecuador with 199 passengers onboard, caught fire after touch down.
The plane had departed Atlanta but turned around due to a mechanical problem.
Cathay Pacific is coming under criticism by Malaysia’s deputy minister for home affairs and internal security.
The airline is “offering free ticket changes for Malaysians returning home to vote.” Malaysia is scheduling an election. The date isn’t yet known, but could come as soon as the end of April. Malaysia by the way just pushed through redistricting this month.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
