Category Archives for Airlines.
We know that Delta Air Lines plans to add premium seats to their planes and also “unbundle” their premium class fares which means a ‘basic business’ experience unless you pay more than already-expensive business class prices.
They haven’t told us exactly what to expect yet. That’s something we will presumably learn at their Investor Day in November.
I love the Southwest Airlines Companion Pass. You can bring someone with you when you travel for just the cost of taxes as long as there’s a seat for sale. It doesn’t matter whether you’re buying your own ticket with cash or spending points.
And you can change your selected companion up to three times during the companion pass’s validity.
It really elevated this passenger’s business class experience when a United Airlines flight attendant create a makeshift ‘ice bucket’ to keep their champagne chilled on a transatlantic flight.
United Airlines is adding free Starlink wifi to its planes over the coming years, with the first install expected in service next year. Based on experience with Hawaiian Airlines and JSX, it should be faster – and with far less latency – than competitors’ wifi.
American Airlines rolled out a new automated phone system this summer. There was an AI-sounding voice that forced you to listen to a minute-long greeting about how, for instance, you can add a pet to your reservation online before you’re allowed to do anything else. The system no longer recognized “agent” or similar requests until it had finished burning a minute of your life you’d never get back.
The CFO of United Airlines presented at the Morgan Stanley 12th Annual Laguna Conference on Thursday and he tipped his hand that the airline is about to start buying back stock
Delta Air Lines sent out a memo to prospective employees interviewing for flight attendant jobs. Candidates were told to wear “proper undergarments” to their interview – underwear should not be visible to staff.
Delta Air Lines President Glen Hauenstein spoke at the Morgan Stanley 12th Annual Laguna Conference and shared that they are going to add premium seats to planes.
The airline believes restoration of service is close enough that they’ve been out catering contracts for Manchester and Birmingham service in the U.K.
Qatar Airways has significantly increased the surcharges on award redemptions using Avios points, creating a substantial impact on travelers looking to redeem their points for flights. While the number of Avios points required for these flights remains unchanged, the fees associated with these bookings have escalated dramatically.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
