Category Archives for Airlines.
Virgin Atlantic announced a month ago that they would move to dynamic award pricing. They refused to say more about what this would look like, which obviously led flyers to expect the worst. Changes are now live, and here’s what I am seeing.
Over the summer, a Delta Air Lines flight attendant asked whether supplementing her income with OnlyFans would get her fired? Probably, if she were ever identified as a Delta flight attendant in connection with sex work.
Now, though, we know that officially the answer is yes.
In the promotions tab of your American AAdvantage profile you may find an offer of bonus miles for flying in premium cabins prior to the Christmas holidays.
The day after the American Airlines earnings call, executives held a question and answer session for employees. One question came up about mileage upgrades and how elite members were getting passed over – because waitlisting for an upgrade takes away the option to pay a discounted cash upsell amount – and so non-status members buying cheap upsells are trumping elite customers.
The company’s Vice President of Revenue Engineering took that question, and shared more than he was supposed to because they’re planning an announcement for a couple of months from now. I now have the full detail of his answer.
United is increasing the requirements to earn status 20% – 25% for the 2025 program year, adjusting the credit towards status given to existing elites and how credit card spend contributes to status, and introducing alternative uses of PlusPoints since upgrades so rarely clear.
A year and a half ago President Biden announced new rules coming to require airlines to pay cash compensation for flight delays and cancellations. Think of it as the U.S.’s answer to Europe’s ‘EU261’ compensation.
A Qatar Airways Boeing 787-8 Dreamliner, tail number A7-BCV, sustained structural damage in a ground incident at Doha’s Hamad International Airport on October 25, 2024. The aircraft had completed flight QR663 from Colombo, Sri Lanka, and was taxiing to its assigned gate when its right main landing gear encountered an unexpected failure in the tarmac.
With more and more disgruntled customers complaining, we learn that British Airways recurrent flight attendant training now includes two new elements.
United Airlines has been adding seat back video screens to planes, and they’re planning to put the fastest internet in the sky on board – Starlink – starting next year. This is great for customers, but it’s all part of a plan to monetize the eyeballs of customers sitting on their planes.
Let’s check in on how that’s going.
A Delta Air Lines passenger flying from New York JFK shared what happened when they received a last minute upgrade from extra legroom coach up to business class. A flight attendant came up to them and brought them to their new seat – and their neighbor up front was a “very well behaved” dog.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
