Category Archives for Lounges.
Currently both Star Alliance and SkyTeam run their own lounges at some major airports.. This is a different management model rather than a new customer benefit, although it may lead to there being a single larger lounge in a major airport where alliance member airlines co-locate in the same terminal, versus multiple smaller lounges operated by individual carriers.
oneworld hasn’t done this to date but that’s changing.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
British Airways really should invest in re-doing their first class lounge. Recognize that British Airways is never going to provide exceptional service, but they offer decent booze. It seems to me the lounge would be better with more cabanas, and a better process to manage them, at a bare minimum.
American Express Centurion lounges seem to me to be so crowded no one goes there anymore. The lounges are nice, an improvement on their US airline lounge alternatives. They’re stylish spaces with decent food and beverage programs.
And whenever you have a nice lounge demand for the lounge is greater than you expect, even knowing that the lounges are going to face heavy demand because people are going to want to use them.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
This year Delta raised SkyClub membership prices and eliminated single visit passes. They also started requiring passengers to be flying Delta or a partner airline to access the lounge even if they’re so-called ‘members’.
Since Delta announced the change to access rules we saw similar moves by American and by United mere days later. Of course we did.
For your strategic awareness, two American Express Centurion lounges will be closed temporarily starting Monday — Miami and Las Vegas.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Five years ago American Express opened their second Centurion lounge at the Dallas Fort-Worth airport. I was impressed. It was stylish. The food and drinks were good. There was even a spa.
It didn’t stay a secret for long and quickly eligible travelers began flocking to it and spending more time than anyone would have imagined, even factoring in knowing that people will spend more time than you expect in a lounge that’s actually nice.
A year ago American Express announced they were building a new Centurion lounge at DFW that’s about one-third larger than the old one.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
